Level

Marks & Spencer

Technical Program Manager - Fashion, Home & Beauty

Marks & Spencer is hiring a Technical Program Manager - Fashion, Home & Beauty. Level rates it ; you can apply on Marks & Spencer.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions program management, agile and stakeholder management among its tools and skills.
  • Level classes it as a mid-level role.
  • Marks & Spencer has 883 other open roles on Level.

AI in this role

Technical Program Manager to lead planning, coordination, and delivery of Fashion, Home & Beauty Tech initiatives.

program-managementagilestakeholder-managementrisk-management

What's in it for you?

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.Here are some of the benefits we offer that make working for M&S just that little bit more special…
  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

  • Lead the planning and coordination of key Fashion, Home & Beauty Tech initiatives, creating integrated plans aligned with priorities, roadmaps and the M&S Way of Delivery.
  • Improve delivery flow by identifying inefficiencies, removing blockers and supporting effective agile planning, prioritisation and ceremonies.
  • Coordinate sequencing and dependencies across teams, working with Engineering and Product to clarify ownership, resolve trade-offs and surface risks early.
  • Provide clear delivery transparency by tracking progress, milestones, outcomes and programme budgets, escalating delivery or cost risks through the right governance.
  • Support release readiness and rollout into the business while championing continuous improvement and helping to develop delivery capability across the team.

Who you are

  • You bring project or programme management experience from complex technology initiatives involving multiple teams and stakeholders.
  • Comfortable working with programme management tools such as Jira and Monday.com, alongside agile planning, prioritisation and delivery practices.
  • Able to coordinate sequencing and dependencies, facilitate delivery conversations, and keep progress, risks and issues visible.
  • You bring a collaborative and adaptable approach, building trusted relationships and creating clarity in evolving environments.
  • You have financial and commercial awareness and a continuous improvement mindset; experience in retail or another complex business environment would be helpful but is not essential.

Everyone's welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-ZF1#Hybridrole#LI-Hybrid

How we rate this

Technical Program Manager - Fashion, Home & Beauty at Marks & Spencer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementAgileStakeholder ManagementRisk Management

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where agile was part of your work. What did you do?
  3. Tell me about a project where stakeholder management was part of your work. What did you do?
  4. Tell me about a project where risk management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Agile, Stakeholder Management, and Risk Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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