Level

Amazon

Technical Program Manager, Global Procurement Technology

Amazon is hiring a Technical Program Manager, Global Procurement Technology in Bellevue, United States. It pays $127k-$172k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include AWS, AI agents and AI automation.
  • Level classifies it as a lead role.
  • Level lists 21,000+ other open roles at Amazon.
  • The role was posted within the past week.

AI in this role

Technical Program Manager to drive procurement transformation programs leveraging AI agents and automated workflows.

aws
ai-agentsai-automationtechnical-program-managementai-transformationprocess-redesignstakeholder-management
Amazon’s Global Procurement Organization is transforming how procurement operates at Amazon scale, and we are looking for a Technical Program Manager to drive that transformation. This role owns the programs that move procurement from individual AI-assisted productivity toward an operating model where AI agents carry processes end to end and people verify, orchestrate, and govern. It sits at the intersection of technology, business process redesign, and organizational change, where your work shapes not just the tools procurement uses but how the work itself is structured.

Key job responsibilities
• Define and manage the end-to-end lifecycle of complex, cross-functional technology programs, from problem definition and design through build, launch, and iteration.
• Stand up and operate new delivery team structures for AI transformation initiatives, from team charter and composition through to solutions running in production.
• Define how transformation success is measured and establish baselines before changes land, so that claimed gains can be verified rather than argued.
• Design and run program decision gates, including the criteria for continuing or stopping an initiative, the evidence required at each gate, and the escalation path when something is not working.
• Partner with business leaders to redesign processes, targeting the coordination effort that becomes unnecessary once supplier, commercial, risk, and policy information is maintained as a shared capability.
• Drive architecture and design discussions, applying working knowledge of AI and AWS services to evaluate trade-offs and ensure solutions are scalable, secure, and operationally sound.
• Build the mechanisms the program depends on, including team and charter registries, playbooks for standing up new teams, and the feedback loop that carries learning between business areas.
• Independently identify and resolve structural blockers across teams, including governance gaps, duplicated solutions, missing orchestration between existing tools, and unclear ownership.
• Manage program roadmaps, milestones, and dependencies across multiple engineering teams, proactively identifying risks and removing barriers to keep delivery on track.
• Facilitate business and technical meetings, driving crisp decisions and ensuring the right people are in the room at the right time.
• Communicate program status, risks, trade-offs, and outcomes to stakeholders from engineering teams through Directors and VPs, in clear written narratives and verbal updates.



About the team
Global Procurement Technology builds the systems behind Amazon’s procurement function, from how suppliers are brought on and assessed to how commercial terms, risk signals, and policy are applied across the company. We set the technology strategy for the business and lead its AI transformation, embedding intelligent automation and data-driven capability into the procurement experience rather than layering tools on top of unchanged processes.
The ideal candidate has hands-on experience with AWS services and cloud-native architectures, and can hold their own in design reviews and technical deep dives. You have a strong grasp of AI and machine learning technologies and understand how to apply them to solve real-world operational problems. You are comfortable operating in ambiguity, bringing structure and clarity where none exists, and you have a bias for action that keeps programs moving forward. Above all, you are customer-obsessed, always working backwards from the needs of the business and the end user.

Basic qualifications

- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 2+ years of software development experience
- 4+ years of technical program management working directly with software engineering teams experience
- Experience communicating and presenting to senior leadership
- Bachelor's degree
- Experience working with AI systems, including large language models and agent-based workflows, strong enough to assess feasibility and challenge proposed designs

Preferred qualifications

- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, CA, Irvine - 127,100.00 - 172,000.00 USD annually
USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually

How we rate this

Technical Program Manager, Global Procurement Technology at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agentsAI AutomationTechnical Program ManagementAI TransformationProcess RedesignStakeholder ManagementAWS

Questions you could be asked

  1. How do you decide when an AI agent can act on its own versus asking for approval first?
  2. Tell me about a workflow you automated with AI tools, end to end.
  3. Tell me about a project where technical program management was part of your work. What did you do?
  4. Tell me about a project where ai transformation was part of your work. What did you do?
  5. Tell me about a project where process redesign was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: AI agents, AI Automation, Technical Program Management, AI Transformation, and Process Redesign. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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