Technical Program Manager II, AWS DC Central Operations - Capacity Optimization

Amazon is hiring a Technical Program Manager II, AWS DC Central Operations - Capacity Optimization in Seattle, United States. It pays $127k-$172k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

Central Operations within Global Data Center Operations (GDCO) is hiring a Technical Program Manager II to drive the technical programs behind labor planning across Amazon's data centers. GDCO's workforce is scaling rapidly, and labor planning is building the centralized, scalable systems to scale with it. You will orchestrate delivery across software, data, and business intelligence engineering teams, turning labor planning needs into solutions that reach planners and operators network-wide.

You will own a technical program end to end, aligning engineering, data, and science partners around shared requirements, roadmaps, and delivery. Your strength is the intersection of deep technical fluency and program leadership: you speak the language of the engineers you work with, dive into data models, pipelines, and design trade-offs, and keep the program moving by driving timely decisions and clearing blockers. You orchestrate more than you build, and when a gap needs closing to keep delivery on track, you are hands-on enough to build the solution yourself.

You bring data center operations domain knowledge and a technical foundation strong enough to earn the trust of the teams you orchestrate. You are measured by what ships, what gets adopted, and how effectively you bring independent teams into a single, coherent plan.

Key job responsibilities
- Own a labor planning technical program end to end, from requirements through delivery and adoption, driving independent teams toward shared goals and timelines.
- Partner with software, data, and business intelligence engineering teams to design and deliver centralized, scalable solutions, managing roadmaps, dependencies, testing, and releases.
- Translate the needs of planners, operators, and leaders into clear technical requirements and specifications.
- Dive deep into data models, pipelines, and design approaches; spot risks, ask the right technical questions, and ensure the right trade-offs are made.
- Build solutions hands-on where needed to unblock delivery, from data pipelines and integrations to automation of manual processes.
- Establish data quality expectations, SLAs, and the mechanisms that keep labor data reliable as volume grows.
- Drive crisp, timely decisions, clear blockers, and escalate effectively to keep delivery on schedule.
- Align cross-team priorities and build the shared mechanisms that bring multiple functions into one coherent plan.

Basic qualifications

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience in software development

Preferred qualifications

- 3+ years of working directly with engineering teams experience
- Experience in technical program management working directly with software engineering teams
- Bachelor's degree in engineering, computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

How we rate this

Technical Program Manager II, AWS DC Central Operations - Capacity Optimization at Amazon rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Program Manager II, AWS DC Central Operations - Capacity Optimization is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $127k-$172k a year.
The role is based in US, WA, Seattle.
The job was posted on November 9, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon