Technical Program Manager II, ICON

Amazon is hiring a Technical Program Manager II, ICON in Dublin, Ireland. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include technical program management, infrastructure and software development.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.
The role was posted within the past week.

AI in this role

Manage global web infrastructure and deployment pipelines to ensure high availability and security for Amazon websites.

technical-program-managementinfrastructuresoftware-developmentcross-functional-leadership

Amazon ICON is looking for a Technical Program Manager to join our Dublin team. Our team is responsible for hosting Amazon’s websites, which includes all of Amazon’s global marketplaces and partner portals as well as consumer experiences like Kindle, Alexa, Amazon Video, and the Mobile Application. We’re a diverse international team made up of engineers, developers, administrators and managers. Furthermore, we’re obsessed with operational quality, security, reducing cost, increasing availability and keeping the largest eCommerce infrastructure purring.

This role is unique to Amazon and offers excellent career opportunities. Our worldwide fleets serve 10s of billions of customer requests per day through Amazon retail websites, Kindle, Amazon instant video, Amazon subsidiaries and more, giving you a unique scale of impact opportunity for your career. You will need to demonstrate great passion for customers, agility, and adaptability in the face of fast changing business requirements and innovation across the company.

As a Technical Program Manager you will require technical vision, ability to dive deep into problems and excellent verbal and written communication skills. You will have a strong understanding of internet technologies and protocols and a passion for building and operating technology systems at scale. You will have a strong understanding of build and deployment pipelines as well as operations monitoring pipelines. You will have proven abilities in leading multi-discipline engineering teams without direct authority. You will demonstrate creativity in identifying, scoping and building innovative tools to solve our unique operations problems.

About the team
We own connecting Amazon worldwide websites and other experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide. We abstract, centralize and optimize the infrastructure management from individual service teams and operate 120+ Tier-1 services on behalf of teams in the Worldwide Amazon Stores org. We own the routing layer built on top of AWS technology that connects traffic at low latency and protects the web services against malicious robot and DDoS attacks.

Basic qualifications

- Experience in technical product or program management
- Experience in software development
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- Experience working directly with engineering teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Technical Program Manager II, ICON at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Program Manager II, ICON is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IE, D, Dublin.
The job was posted on October 19, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical Program ManagementInfrastructureSoftware DevelopmentCross Functional Leadership

Questions you could be asked

Tell me about a project where technical program management was part of your work. What did you do?
Tell me about a project where infrastructure was part of your work. What did you do?
Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Technical Program Management, Infrastructure, Software Development, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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