Technician

Sonova is hiring a Technician in Taipei, Taiwan. Level rates it ; you can apply on Sonova.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 385 other open roles at Sonova.
The role was posted in the last few days.

AI in this role

Repair hearing aids and process custom orders, passing complete and accurate order information to manufacturers for production. Quality and lead time are the top priorities: every repair and order must meet specifications and be delivered on time.

Tasks & Responsibility:

• Diagnostic & Repair: Diagnose and repair hearing aids and accessories, including all models/ products that are within the service period.

• Custom order processing: Check each order for complete specifications (device type, shell, vent, color, ear side, scan file) and send it to the manufacturer; communicate with the manufacturer and customers for the needed adjustment of custom orders.

• Acoustic Testing & Calibration: Utilize specialized audiological testing equipment to perform required tests for demo samples for customers.

• Shell & Ear Piece Modification: Perform delicate manual work on custom earmolds and hearing aid shells, including buffing, grinding, re-shelling, and drilling vents.

• Quality Assurance: Ensure all repaired instruments comply with manufacturer specifications, SOP, and safety standards

• Turnaround lead time: Prioritize and schedule repairs and custom orders daily to ensure meeting the committed turnaround time. Escalate any at-risk job to the Senior Lab Technician or supervisor before it is late.

• Preventative Maintenance: Conduct periodic maintenance checks, such as equipment calibration, ESD protection, humidity and temperature control.

• Documentation & Records: Log completed repairs, parts usage, maintenance schedules, and time spent into computerized maintenance management systems or files.

• Inventory Management: Monitor spare parts stock, report low inventory levels, and assist with cycle counts.

• Safety Compliance: Adhere strictly to workplace safety rules, and industry compliance standards.

• Customer / Team Support: Communicate repair statuses clearly with clients, store managers, audiologists, or production cases.

• Assigned tasks: Support ad-hoc tasks assigned by the Operations Supervisor, such as urgent repairs or order-processing needs.

Requirements:

Minimum Professional Certification in Electrical or Electronics

Minimum 3 years of working experience

Able to work under pressure with minimal supervision

Focused: quick learner, strategically prioritizes work, committed

Basic English language.

Basic knowledge in IT ( Microsoft office)

How we rate this

Technician at Sonova rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.