Technology Analyst - SAP Solman & Focused Run

Job Description:

Description:

We are seeking a dedicated and analytical SAP Focused Run (FRUN) and Solution Manager Consultant to manage, configure, and optimize our SAP monitoring and system management landscape. In this role, you will be responsible for end-to-end Alert Monitoring, System Monitoring, Integration Monitoring, and Technical Analytics using SAP Focused Run and SAP Solution Manager 7.2. You will serve as a core technical SME ensuring high system availability, rapid incident resolution, and proactive health tracking across hybrid SAP landscapes.

Key Responsibilities:

• Configure and maintain key FRUN application areas, including System Monitoring (SysMon), Integration & User Monitoring (IUM), Real-Time Integration Monitoring, and Root Cause Analysis (RCA).

• Onboard new SAP systems, databases, and hosts into SAP Focused Run.

• Install, configure, and maintain Simple Diagnostics Agents (SDA) across managed systems.

• Set up custom thresholds, notification templates, and automated metric management in FRUN.

• Manage Technical Monitoring templates, metric settings, and alert rules in SolMan 7.2.

• Perform regular housekeeping, patching, and maintenance of the Solution Manager/FRUN landscapes.

• Analyze performance metrics (CPU, Memory, DB growth, long-running jobs, lock entries, expensive SQL statements) and create proactive health checks.

• Develop custom dashboards and reports in FRUN / SolMan to provide key stakeholders with system visibility.

• Collaborate with SAP Basis, Database, and Infrastructure teams to fine-tune monitoring settings and eliminate alert fatigue / false positives.

Qualifications & Skills:

• Experience: 3 to 6 years of hands-on experience in SAP Basis / Solution Manager / Focused Run administration.

• SAP Focused Run (FRUN): Solid practical exposure to FRUN architecture, Simple Diagnostics Agents (SDA), System Monitoring, and Integration Monitoring.

• SAP Solution Manager 7.2: Expertise in Technical Monitoring (SolMan Setup), Alert Inbox configuration, Notification Management, and Solution Documentation/Landscape setup (LMDB / SLD).

• SAP Basis Fundamentals: Good understanding of SAP architecture (NetWeaver, S/4HANA, Suite on HANA), DB management (SAP HANA, Sybase, Oracle), OS (Linux/Unix, Windows), and basic transport management.

• Incident & Ticket Flow: Hands-on experience with incident management workflows, alert routing, and ITIL process fundamentals.

• Analytical Thinking: Strong problem-solving skills with a proactive, preventative mindset rather than just reactive firefighting.

• Communication: Ability to clearly explain technical issues and metrics to both technical teams and business stakeholders.

• Ownership: High degree of accountability to manage critical alerts and ensure SLA adherence.

• Experience of working in an Agile/Scrum delivery model.

Good to have skills:

• Certification in SAP Solution Manager or SAP Focused Run.

• Experience with SAP Cloud ALM

• Exposure to cloud/hybrid SAP deployments (SAP BTP, RISE with SAP, Azure, AWS, GCP).

• Automation or scripting skills (Shell scripting, Python) for routine task execution.

Success Metrics

Success will be measured in a variety of areas, including 

• Consistently ensure the on-time delivery and quality (first-time-right) of the projects

• Bring innovative cost effective solutions

• Achieve the customer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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