just now
AmazonPosted 1w ago
L1
TOM Area Manager
TOM Area Manager at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
DE, HE, Gernsheimmidfull-time
AI in this role
Manage yard operations and lead process improvement initiatives as an Area Manager at Amazon.
program-managementoperations-managementleadershipprocess-improvementlean
The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.
Key job responsibilities
- Partner with Site leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics
- Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks
- Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders
- Proactively identify and lead process improvement initiatives and implementation of Lean tools
- Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
- Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfilment network 7 days/week).
Basic qualifications
- Bachelor's degree or above
- Experience managing people
- Experience communicating with a wide range of stakeholders, including your peers and leadership
- Experience using data to influence business decisions
- Speak, write, and read fluently in English and German
Preferred qualifications
- Experience with Six Sigma tools and Lean techniques
- Experience in a logistics/operations environment
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Program ManagementOperations ManagementLeadershipProcess ImprovementLean
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where operations management was part of your work. What did you do?
- Tell me about a project where leadership was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where lean was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Operations Management, Leadership, Process Improvement, and Lean. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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