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Transport Analyst, ATS MM Carrier Management

Amazon is hiring a Transport Analyst, ATS MM Carrier Management in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions transportation management, real time monitoring and logistics among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 20,000+ other open roles on Level.
  • Posted in the last few days.

AI in this role

Monitor middle-mile transport networks in real-time, manage operational exceptions, and ensure on-time delivery execution.

transportation-managementreal-time-monitoringlogisticsincident-management
O Transport Specialist do time de Execution é responsável pelo monitoramento contínuo e em tempo real da malha de transporte (Middle Mile) da Amazon no Brasil, com atuação crítica durante os períodos de PEAK principalmente. Este profissional atua para garantir que nenhuma viagem saia sem monitoramento, antecipa riscos (atrasos, no-shows, quebras mecânicas), escalona situações críticas com contexto completo e assegura uma passagem de turno estruturada. O objetivo central é proteger a experiência do cliente final por meio da estabilidade, previsibilidade e rápida resposta a desvios operacionais nos lanes mais críticas da rede.

Key job responsibilities
1. Monitorar a programação e os aceites das viagens em tempo real.
Checar aceites no portal BRK / Gerenciamento de Risco, garantindo que nenhum veículo saia sem monitoramento. Identificar e sinalizar viagens sem aceite nas próximas 12 horas.

2. Acompanhamento de Cargas
Acompanhar cargas ad hoc e pendências até sua resolução.

3. Gestão de Atrasos
Monitorar atrasos críticos, assegurando que cada ocorrência tenha ETA atualizado e motivo registrado.

4. Gestão de No-Shows
Registrar e acionar rapidamente os no-shows, mobilizando as áreas responsáveis.

5. Quebras Mecânicas
Acompanhar quebras mecânicas e avaliar o impacto operacional na malha.

6. Tipologia & Lanes Críticos
Mapear trocas de tipologia e seus impactos na capacidade.
Monitorar lanes críticos, com foco em DSs de São Paulo e Cajamar.

7. Insights Proativos
Gerar insights proativos ao longo do turno, antecipando riscos antes que se tornem incidentes.

8. Escalonamento
Escalonar situações críticas com contexto completo (o quê, impacto, ação em curso, apoio necessário).

9. Handover Estruturado (Passagem de Turno)
Garantir que toda troca de turno contenha: Status atual · Próximo passo · Responsável · Prazo.

A day in the life
Ao assumir o turno, revisa o handover recebido e valida o status das viagens em curso. Ao longo do turno, monitora continuamente aceites, atrasos, no-shows e quebras no cockpit operacional, acionando rapidamente as áreas responsáveis quando um desvio surge. Você antecipa gargalos nas lanes críticos, gera insights proativos e escalona com contexto completo quando necessário. Ao final, entrega uma passagem de turno estruturada que permite ao próximo turno continuar sem perda de contexto.

About the team
O time 24x7 em Execution é a torre de controle operacional da malha de transporte (Middle Mile) da Amazon no Brasil. Opera de forma ininterrupta — 24 horas por dia, 7 dias por semana — com atuação especialmente crítica durante o PEAK.

Missão central: Ser os "olhos da rede" em tempo real, garantindo que nenhum veículo saia sem monitoramento e que qualquer desvio operacional (atraso, no-show, quebra) seja detectado e tratado rapidamente — protegendo a estabilidade da operação e a experiência do cliente final.

Basic qualifications

- Experience with Excel
- Experience with SQL
- Bachelor's degree, or Advanced technical degree
- Experience in transportation and supply chain

Preferred qualifications

- Experience in Control Tower or Vehicle Allocation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Transport Analyst, ATS MM Carrier Management at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Transportation ManagementReal Time MonitoringLogisticsIncident Management

Questions you could be asked

  1. Tell me about a project where transportation management was part of your work. What did you do?
  2. Tell me about a project where real time monitoring was part of your work. What did you do?
  3. Tell me about a project where logistics was part of your work. What did you do?
  4. Tell me about a project where incident management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Transportation Management, Real Time Monitoring, Logistics, and Incident Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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