Transportation Representative, ROW IB

Amazon is hiring a Transportation Representative, ROW IB. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include logistics, vendor management and customer service.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Transportation Representative managing vendor/seller appointment requests and operational communication for inbound freight.

logisticsvendor-managementcustomer-servicedata-analysisoperations

ROW IB team is seeking a highly motivated transportation representative to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide earliest appointment to all the sellers and address vendor/sellers appointment related requests. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller and vendor experience. The transportation representative will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An transportation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers/vendors accurately in a timely manner.

Key job responsibilities
An Transportation Representative provides timely resolution to the issue in hand by checking and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form via mails and hotline calls.

A day in the life
An Transportation Representative is responsible for addressing vendor/seller requests via mails/calls/Ticketing mechanism in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Transportation Representative will insist on high standards while addressing requests and proposing alternate solutions by checking earliest availability.

About the team
Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle-free and smooth inbounding experience to all sellers and vendors across Amazon fulfillment centers. The team is responsible to plan the freight delivery across fulfillment centers, perform rescue operations, contingency management and address vendor'seller appointment related requests.

Basic qualifications

- Associate's degree or above, or Master's degree or above
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive).

Preferred qualifications

- Experience with advanced use of SQL for data mining and business intelligence, or experience in creating process improvements with automation and analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Transportation Representative, ROW IB at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Transportation Representative, ROW IB is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Virtual.
The job was posted on September 17, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsVendor ManagementCustomer ServiceData AnalysisOperations

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where vendor management was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Logistics, Vendor Management, Customer Service, Data Analysis, and Operations. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker