UGC Producer

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.

We hope that's you.

About the role

You’ll find, brief, and manage the creators who make Hims & Hers UGC-style ads. You’ll keep a steady stream of authentic, on-brief content flowing to our strategists and editors, and you’ll be the main point of contact for our creator community. You’ll work closely with the Growth creative team in Sydney.

What you’ll be doing

• Source, vet, and onboard creators who fit Hims & Hers audiences and brand, and maintain a creator database.
• Run outreach and negotiate rates, usage rights and deliverables, working with finance on payments.
• Brief creators using scripts and briefs from our strategists, and guide them through shoots remotely.
• Review submitted footage against the brief and our advertising and brand guidelines before it goes to editing.
• Track creator performance and delivery, and build a bench of reliable, high-performing creators.
• Hit weekly volume targets while keeping quality up, and flag compliance questions early.

About you

• 2+ years in UGC, creator, influencer or social content management.
• Strong written and spoken English, with warm, professional communication.
• An eye for what makes UGC feel real and convert, plus confidence giving creators clear feedback.
• Highly organised, able to run many creator relationships and deadlines at once.
• Comfortable negotiating rates and usage terms.
• Able to overlap with Sydney working hours as needed [confirm].

Nice to have

• Basic editing skills.
• Experience in health, wellness, or other regulated categories.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - ****Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangements, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.