Underwriter, Warranty Service Programs

Underwriter & Operational Lead, Warranty Service Programs

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter, Warranty Service Programs (WSP) to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting

AIG Underwriting teams help to find insurance solutions in areas including WSP, A&H, Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

WSP is a small team specializing in B2B2C product solutions including extended warranty, mobile device insurance and affinity/ lifestyle products. We distribute directly to clients as well as through agents and brokers and this role is focused on managing and developing a high-profile tranche of business which we believe has significant growth potential and a beneficial halo effect on other product lines.

How you will create an impact

• Underwrite and administer a growing, profitable portfolio of WSP business within AIG’s agreed business plan and underwriting guidelines.

• Engage, develop and grow WSP business through Partnership, Agency & Broker distribution channels to achieve both top and bottom-line targets and maintain client service levels.

• Support the Head of WSP in developing and implementing tight operational controls in WSP Singapore.

• Ensure that programs are implemented thoroughly in accordance with AIG Policies.

• Ensure that financial bookings are correct and timely and monitor outputs to ensure any issues are identified and quickly remediated.

• Collaborate closely with and build excellent business relationships with internal and external stakeholders, key business partners and intermediaries through regular visitations and engagement.

• Any other assigned activities and projects.

What you’ll need to succeed

• Experience in consumer or commercial lines sales/business development/underwriting.

• Candidates with warranty or affinity/ lifestyle products underwriting and/or product development experience will have an added advantage.

• Background in setting up and administering new programs, project management and delivery.

• Good communication, interpersonal, negotiation, presentation, analytical and multitasking skills.

• Organised and thorough with the ability to work across multiple projects simultaneously and prioritise accordingly.

• Outgoing person who is a strong team player with results driven focus and customer centric mindset.

Ready to take your career to the next level? We would love to hear from you.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

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