AmazonUX Designer , GOEST (Global Operations Enterprise Services - Tech)
Amazon is hiring a UX Designer , GOEST (Global Operations Enterprise Services - Tech) in Austin, United States. It pays $118k-$160k a year and Level rates it ; you can apply on Level.
AI in this role
UX Designer owning end-to-end design delivery for internal enterprise software supporting global operations and infrastructure.
We're looking for a UX Designer who thrives on complexity and loves making it simple. You'll own end-to-end design delivery for products used by project managers, field engineers, site leaders, and finance analysts across 50+ countries. You won't just push pixels; you'll run design consultations, conduct field research, build reusable design patterns, and ship experiences that directly impact safety, speed, and cost at a massive scale.
This is a high-autonomy role. You'll be embedded with engineering teams, facilitating design reviews, and making daily decisions that shape how people do their jobs. If you want ownership, variety, and the satisfaction of seeing your work used by real operators in real buildings, keep reading.
Key job responsibilities
Own end-to-end design delivery for multiple concurrent projects: user flows, wireframes, prototypes, and production-ready specifications
Facilitate regular design consultation sessions, providing expert feedback to product teams on in-progress and pre-launch work
Conduct design quality assurance on shipped features, identifying discrepancies between design intent and implementation
Build and maintain a domain-specific pattern library extending the corporate design system with reusable components
Run regular design office hours, offering guidance and early directional feedback to any team that needs it
Conduct user research (shadows, interviews, usability tests) to validate decisions and surface unmet needs
Contribute to cross-team experience strategy, information architecture, and long-term vision for a unified product suite
Collaborate daily with product managers, engineers, and data scientists to translate complex business requirements into clear, intuitive experiences
A day in the life
Your primary focus is shaping the end-to-end user experience for internal tools that support strategic planning and investment decisions. You'll partner closely with product managers, engineers, and business stakeholders to translate complex workflows into intuitive, scalable designs. A typical day might include leading a design review, synthesizing research findings into actionable recommendations, or prototyping solutions for problems no one has solved yet. Beyond the regular beat, you'll influence design direction across adjacent teams and help establish UX standards that raise the bar for the broader organization.
About the team
You'll join a small, high-impact design team embedded within an organization of 200+ teammates managing 100+ enterprise technology products. These products enable teams worldwide to plan, deliver, and operate a global network of 5,500+ physical sites across 50 countries. Our UX practice is in its first year. We're building from the ground up: defining how design works, how it scales, and what great looks like. Culture: we move fast, ship iteratively, and let evidence drive decisions. Expect variety, autonomy, and colleagues who care deeply about the people using what we build.
Basic qualifications
- 3+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
- Experience in delivering design solutions as a UX designer or interaction designer
- Knowledge of usability principles and techniques
Preferred qualifications
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience in mass-market consumer web / mobile products
- Experience in visual design expertise demonstrated through mockups and style guides
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 117,800.00 - 160,000.00 USD annually
How we rate this
UX Designer , GOEST (Global Operations Enterprise Services - Tech) at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where ux design was part of your work. What did you do?
- Tell me about a project where user research was part of your work. What did you do?
- Tell me about a project where wireframing was part of your work. What did you do?
- Tell me about a project where prototyping was part of your work. What did you do?
- Tell me about a project where information architecture was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: UX Design, User Research, Wireframing, Prototyping, and Information Architecture. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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