UX Designer II, Event Technology and Marketer Experience, AWS Events Mobile App
Amazon is hiring a UX Designer II, Event Technology and Marketer Experience, AWS Events Mobile App in Seattle, United States. It pays $118k-$160k a year and Level rates it ; you can apply on Level.
AI in this role
Design end-to-end user experiences and trust layers for AI-assisted attendee features in the AWS Events mobile app.
▪ Partner with engineering, product management, and program management to ship features on a fixed event calendar, using a customer-focused, iterative design process. Work closely with mobile engineers to build the capabilities and constraints of the platform (iOS, Android, and the backend services behind them) into your designs. Design for launch dates that do not move, such as re:Invent, and make scope trade-offs visible early.
▪ Design for AI-assisted attendee experiences, starting with Concierge, where a bad pattern repeats across every attendee at an event. When the system recommends sessions, builds a schedule, or answers a question, the attendee needs to understand what it did and what to do next. Be honest about confidence, show where an answer came from, and give attendees a clear way to correct, override, or ignore a suggestion. You design the trust layer between a probabilistic system and a person with a packed agenda and limited time. Low-confidence states, empty or wrong results, and failure modes are first-class design problems, not afterthoughts.
▪ Determine the best UX solutions from attendee feedback, in-app signals, and business goals. Synthesize qualitative and quantitative data (usage analytics, survey and feedback data, session and schedule behavior) to inform design decisions at the feature and product level. Help define how we collect feedback inside the app, and use it to prioritize the roadmap, including work like the Calendar CX revamp.
▪ Use strong storytelling and presentation skills to communicate design strategy, outcomes, and deliverables to partners and stakeholders, including leadership. Present and critique work in cross-team reviews to improve your own work and share knowledge that improves the work of others.
▪ Improve design patterns, standards, methods, and processes for the team. Use and extend established UX techniques, templates, and assets, and propose new ones where they save time. Build reusable components and artifacts so the mobile app and Concierge web experience stay consistent across team members, projects, and events.
Basic qualifications
- 5+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience leading engineering design projects and interacting with cross-functional teams
- Experience working with engineering and product teams to define a product and bring it to market
- Knowledge of mobile and web design patterns and accessibility standards
- Proficiency in Figma for high-fidelity design and interactive prototyping; familiarity with AI-assisted prototyping or coding tools to accelerate concept exploration and prototype development
- Experience gathering user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Preferred qualifications
- Bachelor's degree or above in design, human-computer interaction (HCI), or Associate's degree
- Experience working with and managing third party vendors, or experience in similar environments
- Knowledge of about AWS integration and usage
- Experience designing AI-assisted or recommendation-driven experiences, including confidence, explanation, feedback, error, and override patterns
- Experience designing for scheduling, calendar, or personalized agenda workflows
- Experience with high-traffic, event-driven, or seasonal products where launch dates are fixed
- Experience using qualitative and quantitative data (usage analytics, surveys, in-app feedback) to prioritize and validate design decisions
- Experience building or contributing to a design system or reusable component library
- Experience designing for accessibility (WCAG) and for global audiences
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually
How we rate this
UX Designer II, Event Technology and Marketer Experience, AWS Events Mobile App at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where ux design was part of your work. What did you do?
- Tell me about a project where interaction design was part of your work. What did you do?
- Tell me about a project where mobile design was part of your work. What did you do?
- Tell me about a project where ai ux was part of your work. What did you do?
- Walk me through how you've used Figma in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: UX Design, Interaction Design, Mobile Design, AI UX, and Figma. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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