UX Researcher II - AMZ27151.2

Amazon is hiring a UX Researcher II - AMZ27151.2 in Sunnyvale, United States. It pays $143k-$194k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Survey Tools, Remote Testing Platforms and Analytics Tools.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

UX Researcher II conducting user testing, prototyping, and customer research to inform product strategies.

Survey ToolsRemote Testing PlatformsAnalytics Tools

user-researchusability-testinguser-journeysprototypingsurvey-design

Employer: Amazon.com Services LLC
Position: UX Researcher II - AMZ27151.2
Location: Sunnyvale, CA

Multiple Positions Available:

1. Build a research road-map; communicate and refresh on regular basis
to ensure relevancy
2. Conduct lab-based user testing, remote testing, paper prototype
testing, iterative prototype testing, concept evaluation, field research,
and/or survey design.
3. Generate tools and frameworks such as archetypes/personas, user
journeys, design principles, and templates to support design partners
4. Conduct research utilizing focus groups, interviews, online surveys,
digital diaries, moderated/unmoderated online panels, and/or
customer panels
5. Create and optimize mechanisms that generate and track actionable
customer insights to improve our products and services.
6. Domestic or international travel up to 10% to perform role
responsibilities may be required

(40 hours / week, 8:00am-5:00pm, Salary Range $143100 - $193600)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic qualifications

Master’s degree or foreign equivalent degree in Human-Computer Interaction, Psychology, Anthropology, Technology Innovation, or a related field and 3 years of experience in the job offered or a related occupation. In the alternative, employer will accept a Bachelor’s degree or foreign equivalent degree in Human-Computer Interaction, Psychology, Anthropology, Technology Innovation, or a related field followed by 5 years of progressively responsible post-baccalaureate experience in the job offered or a related occupation.
Experience must include:
1) 3 years of experience in UX research
2) 3 years of experience with various research methodologies and when to apply them
3) 3 years of experience influencing product decisions and strategy
4) 3 years of experience working with cross-functional teams and managing stakeholder relationships
5) 3 years of experience delivering impactful research that drives product improvements
6) 3 years of experience with a variety of user research tools (e.g. remote testing platforms, diary studies, analytics tools, survey tools)

The pay range for this position in Sunnyvale, CA is $143100 - $193600 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by California Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

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Preferred qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

UX Researcher II - AMZ27151.2 at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

UX Researcher II - AMZ27151.2 is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $143k-$194k a year.
The role is based in US, CA, Sunnyvale.
The job was posted on October 29, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

User ResearchUsability TestingUser JourneysPrototypingSurvey DesignSurvey ToolsRemote Testing PlatformsAnalytics Tools

Questions you could be asked

Tell me about a project where user research was part of your work. What did you do?
Tell me about a project where usability testing was part of your work. What did you do?
Tell me about a project where user journeys was part of your work. What did you do?
Tell me about a project where prototyping was part of your work. What did you do?
Tell me about a project where survey design was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: User Research, Usability Testing, User Journeys, Prototyping, and Survey Design. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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