MastercardVice President, Account Management (Merchants & Commerce)
Mastercard is hiring a Vice President, Account Management (Merchants & Commerce) in São Paulo, Brazil. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Level classes it as an executive role.
- Mastercard has 931 other open roles on Level.
- Posted in the last few days.
AI in this role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Account Management (Merchants & Commerce)Segment LeadThe segment lead is accountable for developing and executing the strategy for their segment (e.g. Merchants & Commerce) in order to drive revenues and deepen relationships with that segment across the region. This individual will be accountable for the segment P&L.
The segment lead acts liaising with global, regional and local teams to identify market trends and customer needs leading to development of relevant value propositions for their segment.
The role also align on strategy, value propositions, and import and export any well-constructed deals to/from other regions.
Key Responsibilities
Own and execute segment strategy
Drive an understanding of the segment value chain, customers, end consumer needs and market dynamics to position Mastercard as a strategic partner in this segment
Own the development and execution of the segment strategy for the market , working in close collaboration with products and services organizations and all other cross functional partners.
Identify Mastercard and relevant third-party products or solutions that will address the needs of the customers; identify gaps in value propositions and partner with products and services to develop relevant solutions or identify relevant third-party partners to develop the appropriate value propositions
Can interact with clients directly, especially for C-level discussion, in partnership with relevant account managers and business development managers, as required
Partner with Business Excellence team to identify opportunities
Review key customers on criteria of customer success to understand learnings from launch of value propositions. Also, identify key criteria to drive better uptake of value propositions
Identify relevant KPIs (P&L and customer success) for the segment and manage reporting against annual objectives
Accountable for the delivery of segment revenue targets, continuous improvement in Voice of Customer as well as budgeting, forecasting and financial reporting for segment
Provide interconnectivity in segment activity
Provides strategic leadership to market segment account and business development managers
Provide best practices, knowledge sharing, and an archive of most applicable segment end-to-end solutions that can accelerate client value propositioning at a market level; share strategy insights and approach for the segments in each of the markets
Collaborate with the Customer Solution Centers (CSC) and the product and services teams to take commercially ready solutions and acquisitions to segments as well as leading these organizations in developing compelling, segment specific value propositions to position MasterCard for continued revenue growth and share gains.
Multi-market and emerging customers
Own business development and account management (incl. account planning, cross-selling and quarterly business reviews) for a portfolio of multi-market customers end-to-end,
Engage with Finance to define deal frameworks which ensure the competitiveness of Mastercard’s product and services in alignment with country and regional goals; drive business case development & ROI analysis for new investments
Required Skills
Deep knowledge of Merchants & Commerce segment's dynamics and its value chain
Strong understanding of industry trends and market intelligence within segment
Ability to quickly understand customer needs and translate them into business development opportunities for MasterCard
Good understanding of relevant Mastercard products, services, and solutions
Ability to link market developments to implications on Mastercard products and services
Strong analytical, deal management and financial understanding
Strong negotiation skills with a proven track record in delivering commercial performance
Exceptional stakeholder management skills
Solid leadership and cross functional team management experience, with a proven ability to influence and motivate others to achieve objectives
High energy, strong people leadership, experience in leading diverse teams
KPIs
Market segment P&L and revenue growth
Share of services in the segment P&L
Cross-sell ratio
Segment market share
Segment’s Voice of Customer results
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Vice President, Account Management (Merchants & Commerce) at Mastercard rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Get new AI jobs by email
One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step