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Lalamove

Workplace Automation Engineer

Lalamove is hiring a Workplace Automation Engineer. Level rates it ; you can apply on Lalamove.

Level's read on this job

  • Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
  • The posting mentions Zapier AI and prompt engineering among its tools and skills.
  • Level classes it as a mid-level role.
  • Lalamove has 142 other open roles on Level.

AI in this role

zapier-ai
prompt-engineering
As a Workplace Automation Engineer, you will take part in the company's new initiatives to build, maintain, and improve automation solutions that reduce manual office work. This person will work closely with the stakeholders and business users to develop workflows, integrations, scripts, AI-enabled tools, and productivity solutions. 

What you'll do

  • Build automations for internal business processes using low-code platforms, scripts, APIs, AI tools, and productivity software.
  • Develop workflows for approvals, notifications, data collection, reporting, document generation, task tracking, and knowledge management.
  • Integrate tools such as Google Workspace, email, databases, forms, dashboards, and internal systems.
  • Use AI technologies to automate document summarization, data extraction, classification, content generation, search, and workflow assistance.
  • Create and maintain scripts, connectors, templates, prompts, and reusable automation components.
  • Support testing, troubleshooting, monitoring, and enhancement of deployed automations.
  • Document solution design, user instructions, technical configuration, limitations, and maintenance requirements.
  • Work with IT and InfoSec to follow standards for authentication, access control, data handling, logging, and approval.
  • Help business users understand how to use automation tools effectively.
  • Continuously identify improvement opportunities in existing workflows.

What you'll need

  • 2+ years of experience in automation development, scripting, productivity tooling, systems integration, IT support engineering, business applications, or related roles.
  • Hands-on experience with at least one scripting or automation technology, such as Python, JavaScript, Google Apps Script, Zapier, Make or similar.
  • Familiarity with APIs, webhooks, data formats, forms, spreadsheets, databases, and workflow logic.
  •   Preferred Experience:
  • Experience with productivity platforms such as Google Workspace, Lark or similar tools
  • Ability to troubleshoot technical issues and communicate clearly with business users.
  • Strong documentation discipline.
  • Experience using generative AI tools or APIs to build workplace productivity solutions.
  • Experience with prompt design, document processing, chatbot workflows, or knowledge base automation.
  • Basic SQL or data analysis experience.
  • Experience with dashboards or reporting tools.
  • Familiarity with security basics, including permissions, secrets management, data privacy, and audit logs.
  • Experience supporting regional or cross-functional business users.

How we rate this

Workplace Automation Engineer at Lalamove rates 53 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Prompt engineeringZapier AI

Questions you could be asked

  1. How do you structure and test a prompt to get consistent output from a language model?
  2. Walk me through how you've used Zapier AI in your day-to-day work.
  3. This role expects you to use AI tools as part of the job. Which ones have you used, and for what?
  4. Tell me about a time an AI tool got something wrong. How did you catch it?

Adapt your resume

  • List these exact terms on your resume: Prompt engineering and Zapier AI. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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