As of October 1, 2026, 90 live postings are rated Uses AI. The list refreshes every six hours.
Customer service jobs that use AI: 90 open roles
Updated Oct 1, 2026
90 live customer service jobs that use AI. By AI level, 12 build AI. 176 work on AI. 90 use AI. 2,000+ involve little AI. Across all AI levels, the total is 2,300+. Median salary from $110,165. The median is measured on 32 postings that publish an annual USD range. Top employers by postings: Salesforce, GitLab, RELX, Amazon, MongoDB.
- open roles
- 90
- Build or work on AI (AI Level 3–4)
- 0
- remote
- 41
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Common questions
How many customer service jobs use AI?
How much do customer service jobs pay?
As of October 1, 2026, the median starting salary is $110,165 a year, measured on the 32 postings that publish an annual salary range in US dollars.
Which companies are hiring for customer service that use AI?
As of October 1, 2026, by number of live postings: Salesforce (7), GitLab (6), RELX (6), Amazon (5), MongoDB (4).
Which skills come up most in customer service jobs?
As of October 1, 2026, named in the title or description, with the number of postings that mention each: AI agents (17), Generative AI (14), SQL (12), AWS (9), Google Cloud (8).
Method: counted from live, non-expired postings whose title matches the role, filtered to the AI level and, when shown, the city named above (matched against the free-text location field, which can over- or under-count secondary offices). Companies that only republish other employers' postings are excluded from the employer ranking and the salary median. Recalculated every 10 minutes. Levels follow our method.