Across 466 live US postings for customer support roles with a listed USD salary, measured November 2026, the median offer is $111,782–$158,300 a year. This is the tracked catalog, not the whole labor market.
Measured November 2026 · n=466 US postings with salary
Customer Support salary: $111,782–$158,300 a year, measured from live postings.
Every number below comes from 1,694 tracked live customer support postings. No surveys, no self-reports. Listed salaries only, in US dollars.
- The median customer support posting offers $111,782–$158,300 a year (n=466, USD).
- 31.4% of the 1,694 live customer support postings are remote.
- The middle half of postings (25th–75th percentile) top out between $122,000–$200,000 a year. The median alone hides how wide that spread is.
- Builds AI customer support roles list $105,910–$160,200, vs $100,000–$145,000 at Little AI.
Median salary by seniority (USD / year)
Seniority as tagged on the posting. Both salary bounds required.
| Segment | US postings with salary | Median min–max / year |
|---|---|---|
| Intern | 0 | not enough data |
| Junior | 24 | $49,750–$72,550 |
| Mid-level | 164 | $98,039–$131,100 |
| Senior | 180 | $119,040–$169,375 |
| Lead | 40 | $171,200–$240,540 |
Remote vs on-site (USD / year)
| Segment | US postings with salary | Median min–max / year |
|---|---|---|
| Remote | 202 | $120,000–$160,600 |
| On-site / hybrid | 264 | $106,500–$154,000 |
Jobs that build AI vs the rest
| Segment | US postings with salary | Median min–max / year |
|---|---|---|
| Builds AI | 1 | $105,910–$160,200 |
| Little AI | 339 | $100,000–$145,000 |
Companies hiring customer support roles
Method
US-dollar postings with both salary bounds listed. This page exists because 466 such postings clear the 50-posting floor Level requires before publishing a dedicated salary page. Below that, the median moves too much between ingestion cycles to be a citable number.
Sample: customer support postings at tech companies tracked by Level (1,694 live postings in this category on the measured date). Not the whole labor market. Do not cite as a national average.
All amounts are USD per year. Every median and quartile below excludes hourly-rate postings (a listed maximum under $1,000, almost always an hourly rate, not a salary) and mid-range postings that are neither clearly hourly nor clearly annual (maximum between $1,000 and $10,000). Mixing either into an annual median would understate the real number. The middle 50% of postings top out between $122,000–$200,000 (25th–75th percentile).
Refreshed automatically; this edition is measured November 2026. Small-n slices move a lot. Read the n column first.
Source: O*NET OnLine (U.S. Dept. of Labor): Customer Service Representatives (SOC 43-4051.00).
How many customer support roles jobs are remote?
31.4% of the 466 live postings are marked remote by the employer, measured November 2026.
Does the AI level of the job change the pay?
In this sample, 1 postings build AI and 1,409 involve little AI. See the level breakdown below for the median at each level. Measured November 2026.