Level

Measured September 2026 · n=101 US postings with salary

Customer success manager salary: $123,100–$175,000 a year, measured from live postings.

Every number below comes from 303 tracked live postings whose title matches "customer success manager". No surveys, no self-reports — listed salaries only, in US dollars.

  • The median customer success manager posting offers $123,100–$175,000 a year (n=101).
  • 47.5% of the 303 live postings matching "customer success manager" are remote.

Median salary by seniority (USD / year)

Seniority as tagged on the posting. Both salary bounds required.

Median listed customer success manager salary by seniority
SegmentUS postings with salaryMedian min–max / year
Junior1$55,700–$129,400
Mid-level32$123,100–$183,250
Senior56$124,050–$175,000
Lead1$150,100–$227,000

Remote vs on-site (USD / year)

Median listed customer success manager salary, remote vs on-site
SegmentUS postings with salaryMedian min–max / year
Remote47$120,000–$164,000
On-site / hybrid54$123,100–$185,650

Companies hiring customer success managers

Method

US-dollar postings whose title contains "customer success manager", with both salary bounds listed. This page exists because 101 such postings clear the 50-posting floor Level requires before publishing a dedicated salary page — below that, the median moves too much between ingestion cycles to be a citable number.

Sample: postings at tech companies tracked by Level. Not the whole labor market — do not cite as a national average.

Refreshed automatically; this edition is measured September 2026. Small-n slices move a lot — read the n column first.

Source: O*NET OnLine (U.S. Dept. of Labor)Customer Service Representatives (SOC 43-4051.00).

Customer success manager salary questions, answered from the data

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What is the median customer success manager salary?

Across 101 live US postings for customer success managers with a listed USD salary, measured September 2026, the median offer is $123,100–$175,000 a year. This is the tracked catalog, not the whole labor market.

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How many customer success managers jobs are remote?

47.5% of the 101 live postings are marked remote by the employer, measured September 2026.

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Does the AI level of the job change the pay?

In this sample, 0 postings are Level 4 (building AI systems) and 219 are Level 1 (AI is not the work). See the AI level breakdown below for the median in each band. Measured September 2026.

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