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Pfizer

电商客户互动负责人-阿里

Pfizer is hiring a 电商客户互动负责人-阿里 in Shanghai, China. Level rates it ; you can apply on Pfizer.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions e commerce, channel strategy and business development among its tools and skills.
  • Level classes it as a lead role.
  • Pfizer has 625 other open roles on Level.
  • Posted within the past week.

AI in this role

Lead e-commerce customer engagement strategy and platform partnerships for the JD and Ali channel.

e-commercechannel-strategybusiness-developmentkey-account-management

JOB SUMMARY

As the EC Customer Engagement Lead of Ali Health, you will own the metabolic business strategy, strategic platform partnerships, and overall commercial performance of the JD/Ali channel. You will shape the channel growth agenda, integrate platform and internal resources, guide the JD/Ali E-commerce Manager, and ensure compliant execution to strengthen patient access and deliver sustainable business growth.

KEY RESPONSIBILITIES

· Channel Strategy & Business Planning: Own metabolic channel strategy, annual and quarterly business plans, commercial priorities and channel targets, aligning platform opportunities with the retail and e-commerce business strategy.

· Strategic Partnership & Resource Integration: Lead JD/Ali platform partnerships, commercial negotiations and joint business planning; secure appropriate platform resources and coordinate Marketing, Medical, Finance, Supply Chain and other relevant stakeholders.

· Business Performance & Growth: Account for overall JD/Ali channel performance; monitor revenue, market share, channel effectiveness and investment efficiency, and initiate corrective actions where required.

· Commercial Innovation & Patient Access: Identify compliant opportunities for new customer engagement, digital services, access pathways and commercial innovation within the JD/Ali ecosystem.

· Team Leadership & Execution Oversight: Provide direction, coaching and performance guidance to the JD/Ali E-commerce Manager; oversee key commercial campaigns and ensure delivery against business priorities.

· Market Intelligence & Compliance: Monitor customer, platform and competitive trends while ensuring all channel activities comply with applicable policies, laws and internal governance.

EDUCATION AND EXPERIENCE

· Bachelor's degree or above; marketing, business, healthcare or a related discipline preferred.

· Typically 10+ years of relevant commercial experience, including substantial pharmaceutical/healthcare e-commerce, platform partnership or channel leadership exposure.

· Demonstrated JD/Ali platform experience and strong understanding of pharmaceutical e-commerce business models, operations and regulatory requirements.

· Proven ability to lead business planning, external partnerships, cross-functional alignment and commercial performance management.

SKILLS REQUIREMENTS

· Strong strategic thinking, business judgment, stakeholder influence and cross-functional collaboration.

· Excellent communication and presentation skills in Chinese and English.

· Strong execution, planning, problem-solving and adaptability in a dynamic commercial environment.

INTEGRITY & COMPLIANCE

Perform all responsibilities in accordance with Pfizer policies, applicable laws, industry codes and internal approval processes. Maintain integrity, transparency and appropriate handling of patient and business information.

FOR INTERNAL APPLICANTS

Internal applicants must meet applicable company eligibility, compliance and performance requirements.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market Research

How we rate this

电商客户互动负责人-阿里 at Pfizer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

E CommerceChannel StrategyBusiness DevelopmentKey Account Management

Questions you could be asked

  1. Tell me about a project where e commerce was part of your work. What did you do?
  2. Tell me about a project where channel strategy was part of your work. What did you do?
  3. Tell me about a project where business development was part of your work. What did you do?
  4. Tell me about a project where key account management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: E Commerce, Channel Strategy, Business Development, and Key Account Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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