Account Executive

Trainline is hiring an Account Executive in London, United Kingdom. It pays £33k-£35k a year and Level rates it ; you can apply on Trainline.

Level's read on this job

Level rates this sales role Little AI ●○○○: aI is not part of the work.
The posting allows some remote work.
Tools and skills the posting cites include account management, customer success and partnership management.
Level lists 34 other open roles at Trainline.
The role was posted within the past two weeks.

AI in this role

Manage and grow B2B partner relationships with Travel Management Companies as an Account Executive at Trainline.

account-managementcustomer-successpartnership-managementnegotiation

About us

At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline 🚄

We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.

Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.

We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.

Introducing Global Distribution at Trainline Partner Solutions (TPS) 👋

We’re looking for an ambitious and commercially minded Account Executive to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe.

This is a client-facing, strategic role that blends relationship management, project management, commercial growth, and product advocacy. You’ll be responsible for nurturing partnerships with major B2B clients, ensuring they achieve success with our technology and that Trainline continues to grow as their trusted digital rail partner.

What you will do as an Account Executive at Trainline...🚅

• Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers.

• Build and manage successful customer relationships, becoming a trusted advisor for our partners.

• Identify growth opportunities and execute them with the help of the team.

• Get involved in ad-hoc projects and business support as needed.

• Support on development and managing a customer communication plan.

• Negotiation and renewal of existing customer contracts.

We'd love to hear from you if you have...🔍

• 1-2 years’ experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space.

• Fluency in English. Additional languages such as French, Spanish, German and/or Italian is advantageous.

• Ability to build and maintain strong client relationships with enterprise or strategic partners.

• Proven experience in managing multiple client workstreams and priorities

• Strong communication skills – written and verbal.

• Confidence with your ability to find your way in ambiguous situations.

• Passion for the rail industry, business travel, and sustainable mobility.

• Experience using Salesforce in an account management/sales environment.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

💭 Think Big - We're building the future of rail
✔️ Own It - We focus on every customer, partner and journey
🤝 Travel Together - We're one team
♻️ Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!

How we rate this

Account Executive at Trainline rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Account Executive is an open job at Trainline.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is £33k-£35k a year.
The role is based in London and is marked remote.
The job was posted on October 27, 2026.
Seniority: mid.
Applications are handled by Trainline. Apply on Trainline

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementCustomer SuccessPartnership ManagementNegotiation

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $139k

Use the typical sales figure as a reference when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where customer success was part of your work. What did you do?
Tell me about a project where partnership management was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Account Management, Customer Success, Partnership Management, and Negotiation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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