SalesforceAccount Executive, Employee Service - Commercial/Enterprise
Salesforce is hiring an Account Executive, Employee Service - Commercial/Enterprise in Irvine, United States. It pays $78k-$214k a year and Level rates it ; you can apply on Salesforce.
Level's read on this job
- Uses AI ●●○○ is how Level rates this sales role: an ordinary role that requires AI tools.
- Tools and skills the posting cites include CRM, AI agents and enterprise sales.
- Level classifies it as a senior role.
- Level lists 1,500+ other open roles at Salesforce.
AI in this role
Drive enterprise software sales for AI-powered employee service and HR solutions.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
Salesforce is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions — encompassing both HR Service and IT Service capabilities. The Employee Service Account Executive role focuses on selling our Employee Portal, HR Service Console, Prebuilt Integrations, and ITSM/ITOM capabilities that empower employees and IT teams with the right information, anytime, through a unified, AI-powered platform.
As an Account Executive, you'll formulate and execute a scalable sales strategy within a designated vertical — driving growth by penetrating our existing Salesforce customer base and attracting new customers. This role sits within the Emerging Business organization, contributing to Salesforce's growth in a fast-paced, collaborative, and innovative atmosphere.
What You'll Actually Be Doing
- Prospect, generate pipeline, and drive revenue attainment within your designated vertical.
- Develop and execute sales campaigns targeting employee service transformation across HR and IT.
- Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
- Collaborate with solution engineers, marketing, and customer success teams to deliver a seamless end-to-end client experience.
You're Our Person If...
- 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, HR Service Management, ITSM, or ITOM.
- Proven experience in solution selling and value-based selling to multiple stakeholders.
- Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
- Proven ability to navigate complex, multi-stakeholder sales processes with a track record of exceeding sales goals.
Even Better If...
- Familiarity with HR tech, employee experience platforms, and HCM systems such as Workday.
- Business acumen to articulate ROI across HR, IT, and operational use cases.
- Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions.
- Experience will be evaluated based on core competencies for the role, including extracurricular leadership, military experience, volunteer work, and professional experience.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 - $214,400 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.How we rate this
Account Executive, Employee Service - Commercial/Enterprise at Salesforce rates 50 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- This job starts at
- $78k
- Typical sales job
- $140k
This posting starts 45% below the typical sales job. See sales jobs
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where enterprise sales was part of your work. What did you do?
- Tell me about a project where saas was part of your work. What did you do?
- Tell me about a project where b2b sales was part of your work. What did you do?
- Tell me about a project where solution selling was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Enterprise Sales, Saas, B2b Sales, and Solution Selling. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new sales jobs (Uses AI ●●○○ or higher) by email
One email a week with the new sales jobs (Uses AI ●●○○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Sales roles that use AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step