Account Management Associate, Voice of Seller

Amazon is hiring an Account Management Associate, Voice of Seller in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions MS Excel, account management and problem solving among its tools and skills.
Level classes it as a junior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Resolve seller queries and improve marketplace experience through analytical problem-solving and stakeholder coordination.

ms-excel

account-managementproblem-solvingcustomer-supportstakeholder-management

Your success will be measured by the resolution of seller queries and resultant seller experience. You will have to identify and problem solve issues being faced by sellers operating on Amazon marketplace. In this role, you will be required to provide accurate resolution steps to help them improve their performance on marketplace, competitive pricing to Amazon customers and drive desired selection on marketplace.
To be successful in this role you will have need to demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.

Key job responsibilities
Roles and Responsibilities
• Identifying root causes of problems faced by sellers and provide resolution of the same.
• Ability to understand and handle complex complaints, grievances raised by sellers.
• Willingness to work with multiple sellers seamlessly and help them improve their business on Amazon
• Ability to identify patterns and validate them with data.
• Partner with various internal stakeholders to unblock seller needs or fast track processes

Job Specifications
Education
Bachelor's degree required; MBA preferred

Experience: Relevant
• Min 6 to 24 months of experience in Account Management / sales/ customer care.
• Experience in an analytical, results-oriented environment with stakeholder management
• Proficiency in MS Excel is essential
• Excellent oral and written communication skills, presentation skills and ability to express thoughts logically and succinctly.
• Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
·
Experience: Preferred

• Experience in an analytical, results-oriented environment with external customer interaction.
• Understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors.

To be successful in this role you will have need to demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.

Basic qualifications

- Bachelor's degree

Preferred qualifications

- 1+ years of sales experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Account Management Associate, Voice of Seller at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Account Management Associate, Voice of Seller is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 6, 2026.
Seniority: junior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementProblem SolvingCustomer SupportStakeholder ManagementMS Excel

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where problem solving was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Walk me through how you've used MS Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Account Management, Problem Solving, Customer Support, Stakeholder Management, and MS Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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