AmazonPosted 1w ago

Account Manager (India), IN ESM

Account Manager (India), IN ESM at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

CN, 31, Shanghaimidfull-time

AI in this role

Manage key accounts and help Chinese sellers onboard new marketplaces and adopt internal platform tools.

excel

account-managementdigital-advertisingrelationship-managementsales

Amazon is looking for a smart and ambitious Seller Consultant _IN to join its China team, focusing on expanding CN Sellers' business to new marketplaces. The objective of this role is to give facilitation to CN sellers to help them quickly onboard new marketplaces, by offering them necessary business guidance and removing potential barriers for them. You will also be responsible to ensure our Sellers to adopt our internal tools, related to logistics, traffic driving, business report analysis etc., to better grow their business with us, and provide the best possible experiences to our end customers.
You are anticipated to participate in/or lead initiatives/projects with cross function teams to improve both internal teams' efficiencies and external Customer and Seller experiences, such as Seller quality, Seller onboarding and delivery experiences etc. And you are also expected to handle key strategic accounts and famous brands which tend to have much more business complexities than normal Sellers.

Basic qualifications

- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Speak, write, and read fluently in Mandarin
- Speak, write, and read fluently in English

Preferred qualifications

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Account ManagementDigital AdvertisingRelationship ManagementSalesExcel

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where digital advertising was part of your work. What did you do?
Tell me about a project where relationship management was part of your work. What did you do?
Tell me about a project where sales was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

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List these exact terms on your resume: Account Management, Digital Advertising, Relationship Management, Sales, and Excel. An applicant tracking system matches the wording, not the idea.
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