Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services

Amazon is hiring an Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services in San Jose, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers’ experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
- Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your inputs.
- Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life
- Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
- Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic qualifications

- Bachelor's degree
- 2+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with Excel
- Speak, write, and read fluently in Spanish and English.
- Speak, write, and read fluently in Spanish and English.

Preferred qualifications

- 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services at Amazon rates 31 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CR, San Jose.
The job was posted on November 9, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon