ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

Amazon is hiring an ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering in Arlington, United States. It pays $91k-$152k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as a junior role.
Level lists 20,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The U.S. Intelligence Community runs some of the most demanding workloads in the world - and they run on AWS. As these agencies expand their cloud footprint they need engineers on the ground who can keep critical infrastructure operating around the clock. We're growing our ADC Engineering team to meet that demand.

As an ADC Engineer I you will operate and maintain the cloud infrastructure that underpins classified missions across the Intelligence Community. You'll work with some of the largest and most complex distributed systems ever built - monitoring health responding to operational events and executing runbooks to keep services available and performant. When something isn't working right you're the one who spots it troubleshoots it and drives it to resolution or escalates it before it becomes customer-impacting.

This role is hands-on-keyboard from day one. You'll build a strong foundation in Linux systems networking and AWS cloud services while working alongside experienced engineers who have operated at this scale for years. You'll learn to think critically about operational risk identify process gaps and contribute to the reliability of systems that matter at national scale.

This is a shift work position. This team works 24/7 operations and may require you to work some nights and/or weekends.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
• Monitor and maintain the operational health of large-scale distributed cloud infrastructure supporting classified customer workloads.
• Execute defined operational runbooks and tasks on schedule ensuring consistent and reliable service delivery.
• Troubleshoot system-level issues across Linux environments networking layers and AWS cloud services - resolving problems or escalating them before they become customer-impacting.
• Identify defects in technical implementations and flag availability performance or maintainability concerns to senior engineers.
• Recognize ineffective processes and recommend improvements that reduce operational toil and strengthen system reliability.
• Assess operational risk in real time avoiding unnecessary risk-taking while balancing the urgency of live production environments.
• Document findings incident timelines and remediation steps to support knowledge sharing across the team.

A day in the life
Your shift starts with a handoff from the outgoing team - reviewing open tickets active alarms and recent deployments. From there you're monitoring dashboards responding to operational events and working through your task queue. Some shifts are steady: patching systems running health checks closing out routine maintenance. Others move fast when an alarm fires and you're pulling logs isolating the issue and coordinating with service teams to restore service.

Between incidents you're building your skills - studying system architecture reviewing runbooks and pairing with senior engineers on more complex troubleshooting.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 3+ years of technical troubleshooting or similar experience
- 1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
- Current, active TS/SCI with poly US Government Security Clearance

Preferred qualifications

- Experience with internet fundamentals and cloud computing concepts
- Experience with AWS core services, Command Console, or command line interface
- Experience with compute, database and storage concepts
- Experience with Virtualization (VMware, Xen, Hypervisor)
- Experience with security concepts and best practices
- Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools Experience managing full application stacks from the OS up through custom applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Jessup - 91,000.00 - 152,000.00 USD annually
USA, VA, Arlington - 91,000.00 - 152,000.00 USD annually
USA, VA, Herndon - 91,000.00 - 152,000.00 USD annually

How we rate this

ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering at Amazon rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $91k-$152k a year.
The role is based in US, VA, Arlington.
The job was posted on November 13, 2026.
Seniority: junior.
Applications are handled by Amazon. Apply on Amazon