Level

Experian

Administrative Support Specialist

AI in this role

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We are looking for a highly organized and reliable Administrative Support professional to join our team in Italy. This role is essential in ensuring the smooth day-to-day running of the office by providing comprehensive administrative assistance across multiple functions.

The ideal candidate will have at least 5 years of experience, strong multitasking abilities, and fluency in both Italian and English.

  • Provide general administrative support to the office and management team
  • Manage calendar scheduling, meeting coordination, and travel arrangements
  • Handle correspondence (emails, phone calls, letters) in Italian and English
  • Maintain and organize documents, records, and filing systems (physical and digital)
  • Support office operations including supplies, vendors, and facility coordination
  • Assist with invoicing, expense tracking, and basic financial administration
  • Prepare reports, presentations, and internal communications
  • Coordinate with internal departments and external stakeholders
  • Ensure compliance with company policies and local administrative procedures
  • Minimum 5 years of experience in administrative or office support roles
  • Fluency in Italian and English (written and spoken)
  • Strong organizational and time-management skills
  • Excellent attention to detail and problem-solving abilities
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal and communication skills
  • High level of discretion and professionalism

Preferred Qualifications (Nice to Have)

  • Experience in an international or multicultural environment
  • Knowledge of basic accounting and administrative processes
  • Familiarity with office management tools and systems

You will get:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
  • Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
  • Social benefit package including food vouchers, health insurance, monthly flex allowance and internet coverage, Sharesave plan, Employee assistance program, and many other benefits!
  • Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

 

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How we rate this

Administrative Support Specialist at Experian rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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