UPSAdministrator ds Wsparcia Klienta (CIS Administrator with Italian)
UPS is hiring an Administrator ds Wsparcia Klienta (CIS Administrator with Italian). Level rates it ; you can apply on UPS.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include customer support, billing support and reporting.
- Level classifies it as a junior role.
- Level lists 2,000+ other open roles at UPS.
- The role was posted within the past two weeks.
AI in this role
Resolves customer billing queries and handles general administrative tasks with fluent Italian.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
What would you do on a daily basis?
- Resolving customer queries sent via email regarding billing, invoices, credit notes;
- Providing customers with necessary information and possible solutions;
- General administrative tasks (e.g. Creating reports, fulfilling data base).
We expect from applicants:
- Very Good Italian (especially in writing);
- Good English;
- Strong communications skills;
- Ability to work under time pressure and to deal with multiple tasks;
- Soft skills (problem analysis, problem solving, good decision making);
- At least 6 months employment track at current position in UPS (for internal candidates only).
Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
Administrator ds Wsparcia Klienta (CIS Administrator with Italian) at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where customer support was part of your work. What did you do?
- Tell me about a project where billing support was part of your work. What did you do?
- Tell me about a project where reporting was part of your work. What did you do?
- Tell me about a project where italian was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Support, Billing Support, Reporting, and Italian. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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