AI Profile and Guardrail Lead
3M is hiring an AI Profile and Guardrail Lead. It pays $165k-$201k a year and Level rates it ; you can apply on 3M.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- The posting mentions Jira, Git and conversational AI among its tools and skills.
- Level classes it as a senior role.
- 3M has 759 other open roles on Level.
- Posted within the past two weeks.
AI in this role
Shape and govern conversational AI safety, guardrails, policies, and SME profiles to ensure accurate and trustworthy AI responses.
Job Description:
AI Guardrails & Profile Engineer
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As an AI Guardrails & Profile Engineer, you will shape how 3M's conversational AI answers customer and employee questions safely and accurately. You will author and maintain the guardrail policies and subject matter expert (SME) profiles that govern what the AI can and cannot say, test those changes rigorously before each release, and partner with legal, product safety, and division experts to keep answers trustworthy. Your work directly protects customers and 3M while expanding the range of questions the AI can usefully answer.
Key Responsibilities
- Author and maintain conversational AI guardrail policies and subject matter expert (SME) profiles, translating business, legal, and safety requirements into structured, testable instructions
- Design and run quality assurance (QA) and regression testing for AI profiles and guardrails, documenting defects and verifying fixes before each release
- Manage change control across QA and development environments using Jira and Git, including tickets, pull requests, and version tracking
- Partner with subject matter experts, legal, and product safety reviewers to validate and approve AI response behavior
- Analyze conversation history and user feedback to identify coverage gaps and continuously improve answer accuracy and completeness
- Maintain versioned policy catalogs and support release, rollback, and incident handling for guardrail changes
Your Skills and Expertise:
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Bachelor's degree (completed and verified prior to start)
- Five (5) years of combined experience in digital product, content governance, quality assurance testing, prompt or conversational AI design, or technical writing in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
- Experience authoring or testing conversational AI, prompts, or structured content policies
- Hands-on familiarity with Jira and Git (tickets, pull requests, version control)
- Strong analytical, quality assurance, and defect-tracking skills with high attention to detail
- Proven cross-functional collaboration and stakeholder management
- Ability to translate legal, safety, and business requirements into clear, testable rules
- Working knowledge of, or the ability to quickly learn, 3M product and industrial/safety domains
Work location: This role has on-site working model, with the employee working at least four days a week in the office at 3M Center, located in Maplewood, MN.
Travel: No
Relocation: No
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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How we rate this
AI Profile and Guardrail Lead at 3M rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where conversational ai was part of your work. What did you do?
- Tell me about a project where guardrails was part of your work. What did you do?
- Tell me about a project where quality assurance was part of your work. What did you do?
- Tell me about a project where prompt design was part of your work. What did you do?
- Tell me about a project where content governance was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Conversational AI, Guardrails, Quality Assurance, Prompt Design, and Content Governance. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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