Alpha Product Business Analyst

Role Summary

We are seeking an experienced Alpha Product Business Analyst to partner with Business and Technology teams across investment technology initiatives.

The role combines IDC product development, business analysis, automation solution delivery, and functional support. The successful candidate will translate investment operations needs into scalable, reusable data validation and reconciliation capabilities, support delivery through the SDLC, and provide hands-on analysis across client onboarding, Middle Office reconciliation, and conversion events as needed.

Key Responsibilities

• Lead requirements gathering and translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
• Identify and assess automation opportunities, translating business needs into prioritized IDC enhancements that expand control coverage, reduce manual intervention, and promote reuse across clients and workflows.
• Define and document reconciliation and data validation requirements, including source mappings, matching keys, tolerances, exception conditions, and expected results, in partnership with Business and Technology teams.
• Perform cross-system analysis to identify data discrepancies, reconciliation breaks, dependencies, and functional issues.
• Support the full SDLC, including functional design, test scenario development, UAT coordination, defect triage, implementation readiness, and post-release validation, covering both expected processing and exception scenarios.
• Create and maintain business requirements, project and functional documentation, test cases, procedures, and knowledge-sharing materials using Confluence, SharePoint, or equivalent tools.
• Support adoption of new IDC capabilities through user walkthroughs, practical guidance, and operational handover to relevant support teams.
• Provide functional/application support, perform root-cause analysis, and coordinate issue resolution across Business and Technology teams.
• Support client conversion events as needed, providing IDC functional support, data validation and reconciliation analysis, issue triage, and coordination with Conversion, Business, and Technology teams during preparation, execution, and post-conversion follow-up.
• Track requirements, defects, milestones, risks, dependencies, and action items using Jira or similar project-tracking tools.
• Communicate priorities, risks, issues, and delivery status to stakeholders while driving assigned initiatives through completion.

Skills & Experience

• Strong experience (6 + years) in Product Analysis, Business Analysis, Investment Operations, Financial Services Technology, Reconciliation, or Application Support.
• Knowledge of Middle Office, IBOR, and investment operations workflows.
• Experience with reconciliation processes including matching, break analysis, exception management, and root-cause investigation.
• Experience translating manual operational processes into repeatable, rules-based workflows, data quality checks, or reconciliation controls.
• Ability to interpret source-to-target mappings, data relationships, and transformation rules across investment systems.
• Strong understanding of SDLC, Agile, requirements management, UAT, manual testing, implementation, and production support.
• Strong documentation, analytical, troubleshooting, and problem-solving skills.
• Working knowledge of Jira, Confluence, SharePoint, Excel, or comparable tools.
• Strong communication and stakeholder-management skills with the ability to independently manage multiple priorities.

Preferred Experience

• Working proficiency in SQL and relational data analysis to validate datasets, investigate discrepancies, and support functional testing.
• Experience with RKS or comparable investment accounting/Middle Office platforms.
• Exposure to CRIMS, ADP, IBOR platforms, Front Office systems, or comparable investment management solutions.
• Understanding end-to-end front-to-middle-to-back-office data flows, controls, and reconciliation.
• Experience working within cross-functional Product and Technology delivery teams.

What We’re Looking For

An experienced, product-minded Business Analyst who can move comfortably between business requirements, investment workflows, data analysis, documentation, testing, project tracking, and functional support. The individual should demonstrate strong ownership, hands-on problem solving, and the ability to work across teams to deliver scalable business solutions.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.