AOG Operator

CMA CGM is hiring an AOG Operator. Level rates it ; you can apply on CMA CGM.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level lists 1,000+ other open roles at CMA CGM.
The role was posted in the last few days.

AI in this role

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

Our Aerospace logistics team is looking for an AOG Operator to coordinate urgent aircraft parts shipments worldwide, helping minimise aircraft downtime and return grounded aircraft to service.

Working with airlines, maintenance, repair and overhaul (MRO) organisations, and global logistics partners, you will manage time-critical import and export movements from collection through to final delivery. Supporting a 24/7 operation, this role would suit someone who enjoys solving problems, responding to changing priorities and delivering excellent customer service under pressure.

WHAT ARE YOU GOING TO DO?

Managing urgent AOG shipments from order receipt through to delivery, you will identify and secure effective transport solutions, including Next Flight Out (NFO), on-board couriers, dedicated vehicles and charter services where required.

Working closely with airlines, ground handlers, customs brokers, warehouses and transport providers, you will coordinate collections, customs clearance, flight departures and final delivery within agreed service levels. Monitoring each shipment throughout its journey, you will anticipate potential delays, resolve operational issues and arrange alternative solutions when needed.

As a key point of contact for customers, you will provide timely shipment updates and accurate estimated arrival times, keeping stakeholders informed of any changes and escalating issues promptly.

Your responsibilities will also include checking shipping documentation and ensuring import and export declarations are completed accurately, in line with customs and aviation security requirements. Maintaining accurate operational records, recording service failures and corrective actions, and supporting customer and KPI reporting will also form part of the role.

WHAT ARE WE LOOKING FOR?

You will have freight forwarding or logistics experience within a time-critical, aerospace or express operation, alongside knowledge of air freight and a strong understanding of import and export procedures.

Highly organised and customer focused, you will be comfortable managing multiple urgent shipments and making decisions under pressure. Strong communication skills, attention to detail and a proactive approach to resolving problems are essential, together with the ability to work independently and collaboratively across a global network.

Good Microsoft Office skills are required. Previous AOG experience, familiarity with Heathrow air freight operations, customs clearance knowledge, Dangerous Goods awareness or experience using CargoWise would be advantageous.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

How we rate this

AOG Operator at CMA CGM rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.