Applied Scientist Manager, Worldwide Returns & ReCommerce

Amazon is hiring an Applied Scientist Manager, Worldwide Returns & ReCommerce in Bellevue, United States. It pays $184k-$249k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this applied scientist role Builds AI ●●●●: the job is building AI systems.
Pay on this posting starts 10% higher than the typical applied scientist posting on Level.
The posting mentions computer vision and NLP among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

computer-visionnlp

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com.
WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce.
Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.
You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems.

We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.
Amazon is earth’s most customer-centric company and through WWRR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!

Key job responsibilities
3+ years of scientists or machine learning engineers management experience
Knowledge of ML, NLP, Information Retrieval and Analytics
4+ years of building machine learning models or developing algorithms for business application experience
2+ years of programming in Java, C++, Python or related language experience
Excellent oral and written communication skills, with the ability to communicate complex technical concepts and solutions to all levels of the organization

Basic qualifications

- 3+ years of scientists or machine learning engineers management experience
- Knowledge of ML, NLP, Information Retrieval and Analytics
- Experience directly managing scientists or machine learning engineers

Preferred qualifications

- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- PhD, or Master's degree and 3+ years of scientists or machine learning engineers management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 183,800.00 - 248,700.00 USD annually

How we rate this

Applied Scientist Manager, Worldwide Returns & ReCommerce at Amazon rates 82 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Applied Scientist Manager, Worldwide Returns & ReCommerce is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The listed salary is $184k-$249k a year.
The role is based in US, WA, Bellevue.
The job was posted on March 24, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Computer visionNLP

Also common in applied scientist jobs at this level

LLM Generative AI Reinforcement learning TensorFlow Spark AWS

Pay

This job starts at: $184k
Typical applied scientist job: $167k

This posting starts 10% above the typical applied scientist job. See applied scientist jobs

Questions you could be asked

Walk me through a computer vision problem you solved, from raw data to a deployed model.
What NLP problem have you worked on, and how did you measure whether it actually worked?
How would you decide a model or AI system is ready to ship?
Tell me about a time a model underperformed in production. How did you find out, and what did you change?

Adapt your resume

List these exact terms on your resume: Computer vision and NLP. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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