Marsh McLennanAssistant Vice President / Claims Manager – Claims Operation
Marsh McLennan is hiring an Assistant Vice President / Claims Manager – Claims Operation in Hong Kong, Hong Kong SAR China. Level rates it ; you can apply on Marsh McLennan.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Level classes it as an executive role.
- Marsh McLennan has 643 other open roles on Level.
- Posted in the last few days.
AI in this role
Company:
MarshDescription:
We are seeking a talented individual to join our Claims Operation team. This role will be based in Hong Kong.
We will count on you to:
- Assist to monitor and manage progress of P&C claims to settlement
- Support our clients in providing insurers with all documentation and information required for the settlement of claims and liaise with clients as necessary
- Provide advice to clients on claims procedure
- Provide prompt response to client’s enquiries
- Liaise with service providers to ensure claims are properly handled
- Prepare claims reports and statistics
- Attend claims meetings with clients as required
- Work with brokers to render the best claims services
- Work with Centre of Excellence in Kuala Lumpur to drive performance and productivity
- Lead the end-to-end claims management process across the operation centre, including claim intake, review, tracking, and resolution
- Act as a senior escalation point for client claims queries and servicing issues, with authority to make decisions on complex matters, with authority to make decisions on complex matters
- Review claims updates, payments, and expenses to support strong claims administration, oversight, and internal controls
What you need to have:
- University or college graduate; business, insurance, legal or other relevant degree preferred
- 8+ years relevant work experience in claims management, claims operations, or insurance servicing, with demonstrated leadership or supervisory experience (less experience will be considered for Claims Manager position)
- General understanding of policy conditions and terms
- Excellent organizational skills – able to prioritize work and meet deadlines
- Excellent interpersonal skills – able to work within a team and negotiate effectively
- Language fluency in English and Chinese (Cantonese); Mandarin is advantageous
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
How we rate this
Assistant Vice President / Claims Manager – Claims Operation at Marsh McLennan rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Get new AI jobs by email
One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step