Associate Counsel, Product and Marketing

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are hiring a motivated and detail-oriented Associate Counsel to join our Legal team. 

As Associate Counsel, Product and Marketing, you will be a partner to your business colleagues and advise multiple Toast teams including product, engineering, marketing, compliance, and sales teams. You will learn Toast's products, strategies, and processes, and help the business identify and mitigate legal risk while helping Toast grow and evolve.

Our Legal & Compliance teams are primarily concentrated in Boston, New York, Washington D.C., San Francisco, and Chicago. Candidates residing in these areas will be prioritized, as they will benefit from closer proximity to colleagues and greater access to company resources and events.

A day in the life (Responsibilities) 

• Supporting legal team members in advising stakeholders across the product, engineering, and marketing teams, from early product development through launch, including the review of marketing strategies and assets.
• Performing first-pass review of advertising and marketing collateral, including claim substantiation, disclosures, promotions and sweepstakes, and endorsements and testimonials.
• Supporting the review of hardware product development, identifying legal risks in areas such as product labeling and regulatory certifications.
• Supporting Toast's trademark portfolio development and enforcement efforts, including investigating potential third-party infringement, preparing cease-and-desist letters and takedown requests, and tracking matters through resolution.
• Researching and summarizing U.S. and international laws and regulations relevant to the Toast platform, products, services, and marketing activities.
• Helping maintain and improve scalable processes for providing legal input to business partners, such as review checklists, templates, FAQs, and intake workflows.
• Working collaboratively across functions to build an understanding of how Toast products work and how applicable laws and regulations shape their development.
• Managing your own deliverables, communicating clearly on routine matters, and collaborating with other legal team members as needed.

What you'll need to thrive (Requirements)

• A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar.
• 3-4+ years of legal experience, preferably advising corporate and commercial entities.
• Familiarity with marketing and product-related laws and regulations, and with core privacy concepts.
• Experience supporting the review of advertising and marketing collateral, or a strong interest in developing it.
• Exposure to trademark matters, such as clearance, enforcement, or prosecution support, or to hardware or consumer product compliance, is a plus.
• Experience working with fast-paced technology, software, or fintech companies is a plus.
• A strong eagerness to learn and detail-oriented focus.
• A solution-oriented, customer service, and growth mindset, with the ability to apply established legal frameworks to novel business concepts.
• Strong communication skills and the ability to explain legal concepts clearly to a non-legal audience.
• The ability to work well with cross-functional teams, manage multiple projects with supervision, and recognize when to escalate.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.