Delivery Hero (talabat)Associate, CRM
Delivery Hero (talabat) is hiring an Associate, CRM in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Delivery Hero (talabat).
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions Insider, Braze and Google Sheets among its tools and skills.
- Level classes it as a junior role.
- Delivery Hero (talabat) has 898 other open roles on Level.
- Posted within the past two weeks.
AI in this role
Associate CRM role executing omnichannel communication campaigns and vendor engagement initiatives at foodpanda.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We are looking for a highly motivated individual to join our Vendor CRM team as an individual contributor for 6 months
If you are interested in getting first-hand exposure to how CRM communications work in a global tech company, then this is the right opportunity for you. The ideal candidate is independent and comfortable handling multiple projects and conversations with regional and local stakeholders.
What’s On Your Menu
You’ll be working on executing omnichannel communication campaigns across multiple markets, as well as driving multiple initiatives to (1) enhance vendor experience, (2) increase vendor engagement
Assist and execute regional automated campaigns using our CRM tool
Assist with regional campaign performance analysis and gather insights continuously to maintain industry benchmarks
Work closely with local teams with regards to content creation and translations
Own and drive strategic projects (be it on a regional or local level), to collaborate with different stakeholders to improve vendor engagement
What You Bring To The Table
Proactiveness and a keen eagerness to learn, as we work with CRM tools, Google Sheets and Docs. Prior experience with CRM tools like Insider or Braze is a big plus.
Comfortable with data analysis
Demonstrate excellent organizational abilities; ability to take initiative, work autonomously, problem-solve, collaborate with others, and prioritize the completion of assigned tasks
Meticulous with an attention to detail
Capable of working efficiently in a fast-paced, high-pressure setting
Strong written and oral communication skills
Marketing/Business Education background preferred
What We Offer
A dynamic and challenging working environment, with a steep learning curve.
The chance to excel and influence in a company and team where decisions are taken based on data insights.
Being part of a fast growing and global company.
A vibrant and international team with diverse backgrounds
Flexible working environment
How we rate this
Associate, CRM at Delivery Hero (talabat) rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where crm was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where campaign management was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
- Walk me through how you've used Insider in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: CRM, Data Analysis, Campaign Management, Communication, and Insider. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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