Associate Director, Revenue Operations Strategic Transformation

Wolters Kluwer is hiring an Associate Director, Revenue Operations Strategic Transformation in Madrid, Spain. Level rates it ; you can apply on Wolters Kluwer.

Level's read on this job

Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
Tools and skills the posting cites include revenue operations, sales productivity and change management.
Level classifies it as a lead role.
Level lists 469 other open roles at Wolters Kluwer.
The role was posted in the last few days.

AI in this role

Lead global revenue operations transformation programs, championing AI-first workflows and sales productivity.

revenue-operationssales-productivitychange-managementprogram-managementstrategic-planning

ABOUT THE ROLE:

The Associate Director will play a critical role in a newly centralized, global Revenue Operations function, shaping and scaling the capabilities that improve commercial performance across Wolters Kluwer. The role will lead high-impact transformation programs that strengthen seller productivity, commercial execution and operating effectiveness.

Partnering with divisional leaders and cross-functional teams across Revenue Operations, Sales, Finance, HR and Enablement, the Associate Director will turn business insights into action to drive real change in a fast-paced environment. The role will build industry standard programs that can scale globally, with clear measures across ACV, pipeline, adoption and seller productivity. The Associate Director will champion & pilot AI-first ways of working at every opportunity.

Main responsibilities:

Lead a portfolio of strategic revenue transformation programs aligned to growth priorities.
Drive cross-functional RevOps workstreams from strategy through field execution, adoption and measurable impact.
Partner with divisional leaders to identify challenges, prioritise opportunities and accelerate action.
Use business insights and performance trends to identify gaps and drive targeted improvements.
Lead sales productivity programs spanning seller activation, manager coaching, pipeline generation and forecast discipline.
Champion an AI-first mindset, embedding automation and AI into programs, processes and ways of working.
Design scalable operating models, governance, standards and repeatable playbooks.
Manage portfolio priorities, interdependencies, risks, resources and benefits realisation.
Build senior stakeholder alignment and lead change adoption across global, matrixed teams.
Translate productivity insights into prescriptive sales plays the field can execute.
Own program activation, adoption tracking and continuous improvement.
Pilot, measure and scale proven practices across divisions.

Skills Required:

Large-scale transformation and enterprise change leadership.
Revenue Operations, Business Operations and Commercial Excellence.
Sales productivity, pipeline, forecasting and performance management.
Knowledge of MEDDPICC, Challenger, Miller Heiman or comparable sales methodologies.
Program portfolio leadership, prioritisation and delivery governance.
Cross-functional influence in complex, global matrix organisations.
Operating-model design, process optimisation and benefits realisation.
Business insight, problem solving and data-driven decision making.
Executive communication, storytelling and trusted-advisor skills.
Change management, stakeholder engagement and adoption planning.
AI-first mindset with practical application of automation and generative AI.
High agency, adaptability and a strong delivery focus.

Qualifications:

Education: Bachelor’s degree in Business, Management or a related discipline. PMP qualification required.

Experience:

10 years in Revenue Operations, Sales Operations, Business Operations, Commercial Excellence, Consulting or Transformation.
Proven track record delivering large-scale transformation in fast-paced, complex global organisations.
Experience managing a portfolio of strategic programs and multiple cross-functional workstreams.
Demonstrated success partnering with executive and divisional leaders to drive measurable business change.
Strong knowledge of sales methodologies, commercial operating models and sales productivity levers.
Experience using AI, automation or digital capabilities to improve productivity is preferred.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

How we rate this

Associate Director, Revenue Operations Strategic Transformation at Wolters Kluwer rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Associate Director, Revenue Operations Strategic Transformation is an open job at Wolters Kluwer.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in ESP - Madrid, Castellana.
The job was posted on November 11, 2026.
Seniority: lead.
Applications are handled by Wolters Kluwer. Apply on Wolters Kluwer

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Revenue OperationsSales ProductivityChange ManagementProgram ManagementStrategic Planning

Questions you could be asked

Tell me about a project where revenue operations was part of your work. What did you do?
Tell me about a project where sales productivity was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Revenue Operations, Sales Productivity, Change Management, Program Management, and Strategic Planning. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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