People & Workplace Operations Coordinator

Help Qonto’s Belgrade team keep People Operations and the office running smoothly. Working side by side with Ana, our People Operations Manager, you’ll prepare employee documentation, coordinate office services and events, and help improve how we do things locally. You’ll get real responsibility and hands-on mentoring along the way.

Contract: Full-time, fixed-term, 1 year
Start date: As soon as possible
Location: Belgrade, hybrid

➡️ What you’ll do

• Prepare employee documentation: Help prepare, organize and maintain employee files, vacation and bonus documents from approved templates, and track missing items and signatures.

• Keep the office running: Monitor stock, prepare weekly supplier orders, receive deliveries and follow up with suppliers and building contacts.

• Support events and Qontoversaries: Track gift choices, orders, receipts and vouchers, and help make events happen.

• Help new joiners land well: Support onboarding logistics and follow up with colleagues on routine requests.

• Improve the process: Spot unclear or missing steps, then draft or improve procedures with Ana.

• Experiment with AI: Try approved tools in your day-to-day work and share what helps, while protecting sensitive employee data.

➡️ What we’re looking for

• You’re organized and accurate: You use checklists, double-check details and follow through on deadlines.

• You take initiative: You figure out the next step, ask for guidance when you need it, and say so early when something is blocked.

• You handle information with discretion: You know employee data is sensitive and when to escalate to Ana.

• You communicate clearly in English and Serbian: You can work with local documentation and with international colleagues.

• You’re curious about HR: You want to learn Serbian HR administration and local employment processes. Prior HR or workplace experience is a plus, not a requirement.

• You have a bachelor’s degree, or are about to finish: Any field works, as long as you’re available full-time. Interest in HR and willingness to learn matter more than your degree.

What we can offer you

• Hands-on mentoring: Learn Serbian HR administration from an experienced HR manager.

• Real responsibility, with support: Own recurring tasks, with Ana reviewing sensitive matters and decisions.

• International exposure: Work with our international People Operations team.

• A broad view of the office: Combine HR administration, office life and events in one role.

• Room to grow: Your development can reflect your interests as well as the team’s needs.

➡️ Your future manager
You’ll report to Ana Simić, People Operations Manager, who will also be your mentor. Ana has more than 10 years of HR experience, including fintech and start-up/scale-up environments. Before joining Qonto in April 2022, she worked as an HR Manager at several tech companies in Belgrade, handling employee records, HR procedures, onboarding, payroll preparation and team-building events. Today she looks after People Operations for around 150 to 160 colleagues. She wants an open, collaborative relationship: initiative, fresh ideas and constructive challenge, with a healthy work-life balance.

Perks

• Work flexibly. Our standard hybrid policy offers up to 2 remote days a week, with at least 3 days in the office. ⁠

• Stay active. Enjoy a Fitpass sports and wellness pass, mainly paid for by Qonto. ⁠⁠

• Look after your mind. Access mental health support, including 4 psychologist sessions paid for by Qonto. ⁠

• Enjoy the office. Connect with your team through events, snacks and activities. ⁠

• ⁠Be yourself. Join an inclusive, supportive environment that values everyone’s contribution.

[DIVERSITY] At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick - who knows? You may have the missing piece of the puzzle we’ve been searching for all along.

[HIRING PROCESS DURATION] On average, our hiring process lasts 20 working days. More information on our candidate journey here

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