Associate Operations Processor

About this role

Wells Fargo is seeking an Associate Operations Processor to support day-to-day operational activities while delivering accurate, timely, and quality service. In this role, you will perform routine operational tasks, follow established procedures and controls, and collaborate with team members to resolve issues and meet business needs. This opportunity offers the chance to build operational expertise while contributing to Wells Fargo’s focus on operational excellence, effective risk management, consistent execution, and a strong customer experience.

In this role, you will:

• Perform routine operational tasks using established procedures and workflows
• Receive, review, track, and complete assigned work accurately and within established timelines
• Follow applicable policies, procedures, controls, and compliance requirements
• Maintain accurate and organized records to support the consistency and traceability of work
• Identify errors, discrepancies, and exceptions, and escalate them to more experienced team members or supervisors
• Organize daily assignments to meet established service-level expectations and deadlines
• Work with team members to support consistent process execution and operational goals
• Provide routine information and operational support to internal partners

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualification:

• Experience in operations, transaction processing, data entry, customer service, or a similar process-driven environment
• Ability to follow established procedures, workflows, controls, and compliance requirements with attention to accuracy
• Strong attention to detail and organizational skills, with the ability to manage routine assignments and meet established deadlines
• Experience identifying errors, discrepancies, or exceptions and escalating issues appropriately
• Ability to maintain accurate records and documentation to support operational requirements
• Effective verbal and written communication skills when working with team members and internal partners
• Ability to work effectively in a team-oriented, structured operational environment
• Basic proficiency with Microsoft Office applications, including Outlook, Word, and Excel

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.