Attendant - Entry Operations - Real Madrid World - Dubai Holding Entertainment

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

About the Job:

Here's your chance to step into the role of Attendant – Entry Operations at Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:

• Operate ticketing, admissions and POS systems, including processing ticket sales, payments and guest entry accurately.
• Handle cash, card and other transactions responsibly, following established cash-handling and reconciliation procedures.
• Welcome guests, validate tickets and passes, answer enquiries and recommend suitable ticket products or packages.
• Deliver a friendly and positive guest experience, including assisting with queues and responding professionally to guest concerns.
• Follow all SOPs, safety procedures, operational guidelines and grooming standards throughout the shift.
• Maintain a clean, organized and guest-ready workstation, and remain flexible to work shifts, weekends and public holidays as required.

About you:

• Excellent Guest and employee service skills
• Cash Handling Experience
• Adapt to a changing work environment
• Good communications skills

• Adapting to a changing work environment whilst keeping a positive attitude

• 2 years of experience in a cash handling area at a theme park, amusement park, water park or themed attraction / retail venue

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.