Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems )
Boeing is hiring an Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems ) in Bengaluru, India. Level rates it ; you can apply on Boeing.
Level's read on this job
- Level rates this customer service role Little AI ●○○○: aI is not part of the work.
- Boeing mentions visa sponsorship in this posting.
- Tools and skills the posting cites include avionics, customer support and communications.
- Level lists 759 other open roles at Boeing.
- The role was posted within the past two weeks.
AI in this role
Provide customer support and engineering services for aerospace avionics systems at Boeing India.
Company:
Boeing India Private LimitedJOB DESCRIPTION – EXPERIENCED AVIONICS SYSTEM SERVICE ENGINEER
Overview
Boeing is the world’s largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.
In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.
Technology for today and tomorrow
The Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.
People-driven culture
At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee well-being.
At Boeing, we are inclusive, diverse, and transformative.
With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.
Position Responsibilities:
- Boeing India Engineering has an immediate opening for Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems). The primary responsibility in this role will be addressing and resolving in-service issues related to airplane Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
- In this role, you will also be tasked with: working directly with airline customers to analyze Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems, developing and performing tests to ensure system designs meet operational and functional requirements, and monitor supplier performance to ensure system integration and compliance with requirements.
- The position requires flexibility to address emergent issues and support important airline meetings off-hours. This position may also require an occasional off-shift work schedule to support the fleet operating 24/7/365.
- Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime
- You will be an integral part of supporting all Boeing Commercial Airplane models in-service and under development, including programs such as 747, 767, 777, 787, 737NG, 737 MAX, 777X, and the next generation of commercial airplanes.
- This position will focus on providing 24/7 support to Boeing commercial airplane customers
- Develops and documents moderately complex electronic and electrical system requirements
- Designs hardware, software and interface specifications.
- Tests and validates to ensure system designs meet operational and functional requirements
- Assists in monitoring supplier performance to ensure system integration and compliance with requirements
- Solves problems concerning fielded hardware and software over the entire product lifecycle.
- Research specific technology advances for potential application to company business needs.
Basic Qualifications (Required Skills/Experience)
- Bachelor’s degree in engineering with, 8-10 years or master’s degree in engineering with 7-11 years and related work experience.
- Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones
- Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.
- Must be very fluent in spoken and written English and have excellent communication style.
- Ability to mentor and teach subordinates and partners to accomplish project and departmental goals and objectives.
Preferred Qualifications (Desired Skills/Experience)
- Have experience working with Boeing 7XX series, EE Systems service engineering especially on Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
- Prefer candidate that is proficient in using ATA Specification aircraft maintenance documentation, including manuals, and service actions. Must have computer skill proficiency, including but not limited to aircraft-related systems, and proprietary software systems (for example, PDM).
- Fluent with MS Office products with knowledge of MS Project.
Typical Education & Experience:
- Bachelor’s in engineering or higher
- 8-10 years’ experience' with Bachelor’s Degree in Electrical/Electronic/Aerospace Engineering or 7-11 years’ experience with Master’s Degree in Electrical /Electronic/ Aerospace Engineering or equivalent degree.
Relocation:
- This Position offers relocation based on candidate eligibility within India.
Language Requirements:
Not ApplicableEducation:
Bachelor's Degree or EquivalentRelocation:
This position offers relocation based on candidate eligibility.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (India)How we rate this
Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems ) at Boeing rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Pay
- Typical customer service job
- $100k
This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs
Questions you could be asked
- Tell me about a project where avionics was part of your work. What did you do?
- Tell me about a project where customer support was part of your work. What did you do?
- Tell me about a project where communications was part of your work. What did you do?
- Tell me about a project where navigation was part of your work. What did you do?
- Tell me about a project where surveillance was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Avionics, Customer Support, Communications, Navigation, and Surveillance. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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