AVP – Tech Lead – CTO - Cloud Infra Operations

M&G is hiring an AVP – Tech Lead – CTO - Cloud Infra Operations in Pune, India. Level rates it ; you can apply on M&G.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Linux, Windows and Infrastructure As Code among its tools and skills.
Level classes it as a lead role.
M&G has 91 other open roles on Level.

AI in this role

AVP Tech Lead needed to drive cloud infrastructure operations, automation initiatives, and cross-tower technical leadership.

linuxwindowsinfrastructure-as-code

cloud-infrastructureautomationincident-managementtechnical-leadership

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities :

Cross-Tower Technical Leadership:
• Act as the senior technical authority across all Cloud Infrastructure Operations towers
• Provide support for complex, high-severity incidents and problem management
• Identify systemic risks and drive remediation
Automation & Engineering Excellence:Lead delivery of automation initiatives to reduce manual effort and improve reliability
• Promote infrastructure as code, scripting, and engineering best practices
• Embed automation into BAU operations such as patching and remediation
Platform & Operational Improvement:
• Drive service resilience improvements and reduce MTTR
• Define and evolve operational standards and runbooks
Incident Support & Troubleshooting:
• Lead diagnostics for complex cross-platform issues across Windows and Linux
• Drive root cause analysis and permanent fixes
Collaboration & Influence:
• Act as a technical escalation point across teams
• Influence technical direction through expertise and credibility

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

How we rate this

AVP – Tech Lead – CTO - Cloud Infra Operations at M&G rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

AVP – Tech Lead – CTO - Cloud Infra Operations is an open job at M&G.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Pune.
The job was posted on October 12, 2026.
Seniority: lead.
Applications are handled by M&G. Apply on M&G

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud InfrastructureAutomationIncident ManagementTechnical LeadershipLinuxWindowsInfrastructure As Code

Questions you could be asked

Tell me about a project where cloud infrastructure was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where incident management was part of your work. What did you do?
Tell me about a project where technical leadership was part of your work. What did you do?
Walk me through how you've used Linux in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Cloud Infrastructure, Automation, Incident Management, Technical Leadership, and Linux. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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