AmazonBusiness Analyst, Global Network Delivery
Amazon is hiring a Business Analyst, Global Network Delivery in Seattle, United States. It pays $74k-$130k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this business analyst role: aI is not part of the work.
- Tools and skills the posting cites include SQL, data analysis and process automation.
- Level classifies it as a mid-level role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Drives data-driven process automation and operational standardization using SQL queries and data pipeline design for global network delivery.
You will work with key stakeholders to support improvement programs, onboard new functions and frameworks, and reduce manual effort through automation initiatives such as Zero Touch Tracking (ZTT) and reusable framework development — with a strong emphasis on building and maintaining the SQL queries, data models, and backend logic that power these solutions.
Key job responsibilities
Write, optimize, and maintain SQL queries across large-scale operational datasets to support reporting, automation, and decision-making.
Build and maintain query logic that power dashboards, tracking tools, and automated workflows - ensuring accuracy as upstream data sources change.
Support process automation initiatives - including Zero Touch Tracking (ZTT) and reusable framework development — to reduce manual task effort through data-driven solutions.
Partner with BaND and GPO stakeholders to align on operational scope, onboard new functions, and resolve cross-team data and system dependencies.
Support the transition of legacy tooling (e.g., SIM-C to Taskei) - ensuring data continuity, query migration, and improved system capabilities.
Define AI-based operational support solutions and self-service runbooks — grounded in query-driven insights — to reduce inbound support volume.
Streamline and simplify process workflows by analyzing operational data to improve issue resolution SLAs and technician productivity.
Assess system gaps and propose product improvements — backed by quantitative analysis — that enable scalable, standardized operations.
Manage project timelines, deliverables, and stakeholder communications across internal teams.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Basic qualifications
- 3+ years of business analyst, data analyst or an equivalent role experience
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Knowledge of database systems and SQL
- Knowledge of large scale automation and workflow management or equivalent
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience managing cross-functional projects with multiple stakeholders
Preferred qualifications
- Experience in data center engineering or operations
- Familiarity with network fabrics, scaling workflows, or infrastructure delivery lifecycles
- Experience with ticketing and workflow tools (e.g., SIM, Taskei, or similar)
- Knowledge of AI/ML-based support solutions or self-service enablement strategies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 74,300.00 - 130,100.00 USD annually
USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually
How we rate this
Business Analyst, Global Network Delivery at Amazon rates 15 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in business analyst jobs at this level
Pay
- This job starts at
- $74k
- Typical business analyst job
- $94k
This posting starts 21% below the typical business analyst job. See business analyst jobs
Questions you could be asked
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where process automation was part of your work. What did you do?
- Tell me about a project where business analysis was part of your work. What did you do?
- Tell me about a project where data modeling was part of your work. What did you do?
- Walk me through how you've used SQL in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Data Analysis, Process Automation, Business Analysis, Data Modeling, and SQL. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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