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Amazon

Business Analyst, Global Solutions & Risk Compliance (GSRC)

Amazon is hiring a Business Analyst, Global Solutions & Risk Compliance (GSRC) in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this business analyst role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions SQL, Quicksight and Powerbi among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Support engineer to provide advanced technical assistance for data analytics platforms, reporting systems, and business intelligence solutions.

sqlquicksightpowerbitableaulookerpythonpowershellbash
data-analysisbusiness-intelligenceetltroubleshootingdatabase-management
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.

We are seeking a highly skilled Support Engineer to provide advanced technical support for our data analytics platforms, reporting systems, BI tools and applications. This role serves as an escalation point for challenging issues requiring deep technical expertise and problem-solving skills in data analysis and business intelligence solutions

Key job responsibilities
Serve as the primary escalation point for complex data and technical issues
Monitor and optimize BI platform performance
Investigate and resolve sophisticated problems with data pipelines
Collaborate with data engineering, analytics and development teams to identify and implement solutions for product issues
Create and maintain detailed technical documentation and knowledge base articles
Provide guidance on best practices for report development
Participate in on-call rotations for critical data support needs
Conduct root cause analysis for significant data incidents
Develop and implement proactive measures to prevent recurring issues
Contribute to the improvement of BI support processes and procedures
Liaison between support data engineering, analytics and development teams to ensure effective communication
Support data modeling and visualization standards


Technical Skills:
• Database management and SQL – Query optimization, Data modeling, Performance Tuning
• Data visualization tools expertise (e.g., Quicksight, PowerBI, Tableau, Looker etc.)
• ETL/ELT process and optimization knowledge – Data pipeline design, Data warehouse concepts, Data quality management
• Advanced troubleshooting and debugging techniques
• Data security and governance best practices - Data access controls, Compliance requirements, Data privacy standards

Secondary Technical Skills:
• Data and API integrations
• Scripting and automation (e.g., PowerShell, Python, Bash)
• Networking protocols and configurations
• In-depth knowledge of operating systems (Windows, Linux, macOS)

Basic qualifications

- 1+ years of data analytics or automation experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Experience with data mining tools like SQL, SAS, SPSS, or similar
- Experience identifying and resolving complex issues
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Bachelor's degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field
- 1+ years of experience in BI/technical support roles.
- Strong understanding of relevant technologies and systems
- Experience with BI/DE ticketing systems and support processes

Preferred qualifications

- Master's degree in a related technical field
- Knowledge of programming languages such as C/C++, Python, Java or Perl
- Experience with AWS, Azure, or Google Cloud technology
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Experience working with enterprise software companies
- Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst, Global Solutions & Risk Compliance (GSRC) at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalysisBusiness IntelligenceETLTroubleshootingDatabase ManagementSQLQuicksightPowerbi

Also common in business analyst jobs at this level

Generative AIMachine learningJavaScriptC#DatabricksAI agents

Pay

Typical business analyst job
$105k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

  1. Tell me about a project where data analysis was part of your work. What did you do?
  2. Tell me about a project where business intelligence was part of your work. What did you do?
  3. Tell me about a project where etl was part of your work. What did you do?
  4. Tell me about a project where troubleshooting was part of your work. What did you do?
  5. Tell me about a project where database management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Data Analysis, Business Intelligence, ETL, Troubleshooting, and Database Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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