Business Controls Specialist, Client Coverage Group (CCG) Officer, State Street Investment Management - Hybrid

State Street Investment Management (SSIM) is one of the world’s leading asset managers. This is a global Business Controls role within State Street Investment Management (SSIM), supporting stakeholders across multiple regions.

The team you will be joining, Client Coverage Group Global Business Controls, located in Krakow, Poland, is part of the first line of defense and plays an important role in the overall success of the organization.

The Global Business Controls Team is a fundamental part of strengthening our risk and control ecosystem and works closely with a variety of business partners, including Sales, Legal, Compliance, and Risk, to ensure adherence to regulations and company policies. This role will support the firm’s growth strategy in a risk-controlled manner.

The successful candidate must be able to effectively influence teams to work towards a shared vision, manage multiple programs simultaneously, communicate clearly and effectively with stakeholders, and manage data and information accurately.

Responsibilities include:

• Oversight and coordination of Most Favored Nation (MFN) obligations and related governance activities.
• Management of client attestation processes and responses.
• Support broader compliance, regulatory, audit, and risk management activities.
• Partner cross-functionally with Legal, Compliance, Risk, Contracting, Sales, and other business teams.
• Work collaboratively with a global team to build and maintain consistent standards for Business Controls.
• Support the implementation and execution of first-line business controls.
• Conduct monitoring activities and review, assess, and report policy and procedure breaches and near misses, including leading or supporting remediation activities.
• Assist with error reporting and oversight of client communications when required.
• Develop calendars for governance activities and training programs.
• Maintain and update desktop guides and global procedures.
• Assist with control testing and support colleagues with the implementation of the global Business Controls framework.
• Own the review of marketing materials in accordance with the internal controls framework.
• Ensure information regarding meaningful regulatory developments and their potential impact is disseminated across the global team and relevant regions.
• Assist in resolving sales practice-related issues and support the administration and implementation of the internal controls framework in collaboration with key stakeholders and business partners.
• Provide support for key project initiatives, continuous improvement of the Business Controls framework, business impact analysis of regulatory risk assessments, and supervisory programs.

Other Key Skills

• Strong collaboration and stakeholder management skills.
• Professional written and verbal communication.
• Ability to work effectively across functions, regions, and levels of the organization.
• Strong organizational skills and attention to detail.
• Sound judgment and problem-solving capabilities.
• High level of initiative and ownership, with the ability to prioritize workload effectively.
• Ability to execute key deliverables and independent projects with limited supervision.

Education & Preferred Experience/Qualifications

• Bachelor’s degree, with exposure to compliance programs, audit (internal or external), legal and regulatory matters, risk management, or controls within financial services.
• Minimum of 2 years of relevant asset management industry experience, with a solid working knowledge of investment management, risk management, or financial services controls. Experience in fund governance, compliance, audit, or a related function would be advantageous.
• Proficiency in PowerPoint, Excel, and Word. Understanding of AI technology, including Microsoft Copilot, as well as Tableau, SharePoint, Archer, and OneDrive, would be advantageous.
• This role requires 3 days per week of office presence.
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Minimum Salary:​

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​

• Gold Medical Package for employees and their families (partner and children)​

• Premium life insurance package and private pension plan​

• Wide range of soft skills training, technical workshops, language classes and development programs​

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​

• Variety of well-being programs​

• Additional benefits available depending on the seniority of the role

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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