Business Development Operations Senior Coordinator

Who We Are

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive— where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow. 

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.
We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.
Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.
 

The role

Clifford Chance has an ambitious global strategy which puts clients at the very heart of everything the Firm does. The Business Development ("BD") function is pivotal in making the Firm strategy a reality. BD teams collaborate strategically with partners, lawyers and other business professional functions to drive sustainable growth. The BD function supports conversion of key client and market opportunities through the development and delivery of targeted business development and marketing plans.

Business Development Operations is comprised of central teams of capabilities supporting core Business Development activities across a range of disciplines, one of which is the Business Development Support. Its focus is to provide key account management and client development tactical and operational activities to support other sub-functions with Business Development, primarily the Global Product Group (GPG) Business Development teams, Sectors & Themes and Client Growth & Strategic Client teams.

Job purpose

To work with and support colleagues in the GPG Business Development team across a range of tactical and operational tasks relating to client relationship management; business development; marketing campaigns and initiatives; as well as specific activities related to wider Business Development function projects.

Key responsibilities

• Assist the GPG BD team in supporting partners on key business development initiatives to implement the firm's commercial strategy.
• Prepare, draft and coordinate pitches, proposals and RFP responses (often spanning multiple countries and practice areas) in collaboration with the partners and the associates, both in Brussels and across the global Clifford Chance network.
• Handle requests from other offices for input on international pitches and other documents demonstrating our capabilities.
• Identify and understand the Firm's relevant experience and knowledge in order to provide tailor-made, high quality and work-winning pitches and proposals, based on an understanding of the client's business and relevant recent developments as well as their specific needs and demands.
• Track new and developing business activities and opportunities in the firm's systems.
• Prepare and coordinate directory submissions (independent external rankings of our various practices as compared to those of other law firms) and nominations for awards in order to raise our external profile.
• Conduct competitive intelligence and market research in preparation for client and prospect meetings, pitches/proposals, and other business development initiatives.
• In collaboration with the global and regional Brand, Communications & Public Affairs ("BC&PA") team, draft and publish external and internal communications, including intranet articles, social media posts, public website content, press releases and client newsletters.
• Maintain and update marketing materials, including practice group descriptions, lists of representative matters, CVs, brochures, etc., and assist with general marketing information requests.
• Provide occasional logistical event support for local business development events. This will involve working with the design team to craft print and electronic materials; managing the process for electronic announcements and invitations; handling pre-event logistics; providing on-site event staffing; assisting with post-event follow-up; and tracking ROI received.
• Act as project manager on various BD projects with the aim of further professionalising and improving internal BD processes and implementing best practices from the global BD network in our local BD structure.
   

Your experience

• You will have experience of working in an administrative role, ideally within the professional services or equivalent experience in a client development/account management administrative role
• You will be highly motivated, a self-starter, committed to high performance
• You will be pragmatic and have strong project management and analytical capabilities
• You will need to be a strong team player
• You will need to manage and prioritise multiple projects and respond quickly to requests which have a short turnaround time
• You will need to be positive and flexible to ensure that the areas within your responsibility are well managed
• You will have strong interpersonal and communication skills, both verbal and written (including strong editing and proofing ability and attention to detail)
• You will be confident, resilient and focused
• You will be able to demonstrate a track record of being pro-active and delivering high-quality work
• You will have strong general software skills (Excel, Word, Outlook and PowerPoint)
• Preferable computer skills include familiarity with legal marketing technology platforms (CRM, Matter Experience and Digital Marketing).
   

Equal Opportunities

At Clifford Chance, we forge an inclusive culture, where all perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed, irrespective of background. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive.

We are an equal opportunity employer and provide consideration to all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. We comply with the law and regulations in every location where we operate and across all aspects of employment, from recruitment and selection to development, progression, and day-to-day working life.  

Find out more about our inclusive culture here.