Business Operations Lead, Canada Strategy and Operations
Amazon is hiring a Business Operations Lead, Canada Strategy and Operations in Toronto, Canada. It pays CAD 94k-CAD 157k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
- Tools and skills the posting cites include Salesforce, AI agents and business operations.
- Level classifies it as a lead role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted within the past week.
AI in this role
Lead business operations and internal AI adoption by redesigning mechanisms around AI agents and automation.
The job asks for three things. AI first: redesign a mechanism around what AI can do, build the agent, and judge what its output can be trusted for. The newsletter and Top Deals already run this way. Then executive influencing: write the Canada business documents, facilitate senior leaders to a decision, and chase actions from people more senior than you. Then mechanism building: decide which forums exist and give structure to initiatives that arrive with no owner.
Basic qualifications
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience in leading a divisional sales operations function or equivalent responsibilities supporting a mid-to-large scale multi-geographical high-tech sales organization
- Strong financial, analytical skills; extensive Excel and Microsoft Office expertise required.
Preferred qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience in influencing senior leadership through data driven insights
- AI certification or familiarity with using solutions that build agentic workflows
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, Toronto - 93,700.00 - 156,500.00 CAD annually
How we rate this
Business Operations Lead, Canada Strategy and Operations at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where business operations was part of your work. What did you do?
- Tell me about a project where executive communication was part of your work. What did you do?
- Tell me about a project where process automation was part of your work. What did you do?
- Tell me about a project where strategy was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Business Operations, Executive Communication, Process Automation, and Strategy. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
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