Business Solutions Specialist

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/.

About Our Team

Our team partners closely with Sales, Product, Market Planning, Professional Services, and other go-to-market stakeholders to help customers address complex business-risk and data-driven decisioning challenges.

We work in a collaborative environment that values clear communication, practical problem-solving, critical thinking, and strong cross-functional alignment. The team supports solutions for assessing small-business credit risk, business fraud risk, business and business-owner verification, and business marketing.

About the Role

As a Solution Consultant, you will work at the intersection of sales opportunities, product capabilities, and customer needs. You will serve as a trusted advisor to customers and prospects, support sales teams with solution positioning, and demonstrate how our products can address specific business-risk challenges.

You will lead discovery conversations, deliver compelling presentations and product demonstrations, contribute to deal and account strategies, and provide solution-design guidance during the sales process. You will also bring customer, market, and competitive insights back to Product and Market Planning teams to help identify emerging needs and new opportunities.

This is an individual-contributor role with a strong customer-facing, consultative, and selling component. Success requires the ability to communicate with influence, think critically, and translate product functionality and technical concepts into clear business outcomes.

Responsibilities

• Lead discovery conversations with customers and prospects to understand their business-risk challenges, regulatory considerations, economic pressures, desired outcomes, and solution requirements.
• Provide product and subject-matter expertise throughout the sales process, answering questions and demonstrating product functionality and capabilities.
• Deliver customer-facing presentations and product demonstrations that connect LexisNexis Risk Solutions capabilities to customer pain points and desired outcomes.
• Partner with sales representatives and sales leadership to shape deal strategies and identify competitive, expansion, and whitespace opportunities.
• Participate in territory and account-planning sessions and help guide opportunities toward successful outcomes.
• Collaborate with sales teams to develop and recommend products, platforms, services, workflows, and process flows that meet customer requirements.
• Contribute product and solution-design information to proposals, RFP responses, projects, scoping documents, and high-level technical documentation.
• Build and maintain productive relationships with customer stakeholders and decision-makers, influencing through credibility, business insight, and product expertise.
• Develop and maintain an in-depth understanding of customer objectives, operational needs, and business-risk evaluation processes.
• Translate technical functionality into business-risk narratives that resonate with both technical and non-technical audiences.
• Maintain awareness of market conditions, relevant regulations, competitive activity, industry trends, product updates, and emerging customer needs.
• Identify and communicate best practices to Sales, Product Management, Market Planning, Professional Services, and other internal stakeholders.
• Provide customer and market feedback to Product and Market Planning teams, including new solution opportunities identified through customer and industry engagement.
• Support customer rollout and integration activities for applicable delivery channels.
• Identify additional opportunities to position and expand LexisNexis Risk Solutions products and platforms with new and existing customers.
• Support effective working relationships among Sales, Professional Services, Product, Market Planning, and senior management.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in a business-related discipline or equivalent related experience.
• Three or more years of technical sales, project management, implementation, or related customer-facing experience preferred.
• Three or more years of business risk management or closely related experience preferred.
• Consultative communication skills, including the ability to listen actively, explore options, understand customer needs, and influence solution decisions.
• Strong presentation skills and the ability to communicate technical concepts clearly to technical and non-technical audiences.
• Critical-thinking, analytical, and problem-solving skills, with the ability to address complex business challenges.
• Relationship-building skills and the ability to collaborate effectively with customers and internal stakeholders.
• Ability to work independently while contributing effectively in a fast-paced, cross-functional team environment.
• Strong time-management and organizational skills, including the ability to prioritize and manage multiple requests concurrently.
• Ability to quickly understand and clearly articulate LexisNexis Risk Solutions products and capabilities.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint, and Microsoft Teams.
• Experience with Visio, SmartDraw, Lucidchart, or similar workflow-diagramming software preferred.
• CRM technology experience preferred.
• Familiarity with APIs, server technologies, or structured data formats such as XML, JSON, and CSV may be needed for certain products.
• Ability to travel as required.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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