Business Support Trainee

Salary Range:

Job Description Summary

Job Description

Major Accountabilities

·      Support the preparation, routing, and approved use of marketing, medical, and business materials.

• Preparation and coordination of service contracts, including document alignment before PO initiation.

• RTE localization (translation/ visual material, etc.) and updates based on prepared and approved drafts.

• Update of expired promotional and non-promotional materials based on provided comments.

• Coordination of FUSE approval processes, including back-up support during PM absence.

• Uploading and managing materials in Shaman (new - tag ICE content in Shaman), including back-up support during PM absence.

• Translation of larger volumes of materials (e.g., website content).

• Localization of iCVA materials, including translation, content adaptation, corrections.

·      Help coordinate communications, campaigns, and project activities with internal stakeholders.

·      Track approvals, deadlines, actions, and material status across assigned projects; escalate delays or missing information.

·      Assist regulatory, legal, compliance, medical, and business colleagues with document updates and process requirements.

·      Maintain accurate electronic and paper records, including approvals, consents, meeting documentation, and other audit-supporting files.

·      Support events and meetings, including logistics, approved vendor coordination, travel arrangements, contracts, and activity reconciliation.

·      Assist with purchase orders, invoices, vendor onboarding documentation, and related follow-up in company systems.

·      Support website, digital, internal engagement, and other cross-functional initiatives as assigned.

·      Learn and use relevant company systems and standard operating procedures with appropriate training and supervision.

·      Perform assigned tasks accurately and on time, ask questions when requirements are unclear, and proactively communicate progress.

• Observe all applicable internal and external regulations, policies, procedures, and codes, including the Code of Ethics and BeSure requirements.

• Report adverse events, product complaints, and other quality or safety information promptly in accordance with training and applicable requirements.

• Perform other job-related duties appropriate to the traineeship, with guidance from the manager or designated colleagues.

People & Organization support, as assigned:

·         Assist with assigned people-related communications, documentation, onboarding, recruitment records, purchase orders, and invoices under

Key Performance Indicators (Suggested priority KPIs *italicized)

• Accuracy and completeness of assigned work and documentation.

• Timely completion of tasks and proactive communication of risks or delays.

• Successful completion of required training and demonstrated ability to apply guidance.

• Constructive collaboration and feedback from colleagues and stakeholders.

• Compliance with company policies, procedures, and Novartis Values & Behaviors.

We offer:

Base pay from 14.5k - 16.8k EUR gross yearly

Other benefits as per guideline

Skills Desired