Cafe Team Leader

Morrisons is hiring a Cafe Team Leader. Level rates it ; you can apply on Morrisons.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level lists 855 other open roles at Morrisons.

AI in this role

More about the role

At Morrisons, we’re proud to deliver great food and friendly service to our customers

As a Café Team Leader, you’ll support the day-to-day of the café, helping the team to deliver outstanding service and maintain high standards.

As a Café Team Leader, you’ll:

Deliver high café and BREW standards, ensuring full operational compliance
Provide outstanding customer service across all café touchpoints
Coordinate daily activities and communication within the café
Identify opportunities for improvement using data and customer feedback
Work closely with managers and colleagues to drive sales and achieve store targets
Ensure compliance with all health and safety and food safety standards
Respond quickly to customer queries and resolve issues effectively
Maintain high standards of cleanliness, food safety, and stock control
Minimise waste through careful handling and stock management
Complete all tasks and procedures in line with company policies

More about our perks

Generous holiday entitlement
15% discount in our supermarkets and convenience stores from the day you join us
Additional 10% discount card for a friend or family member
Genuine career progression and development opportunities - read more about our Leadership School here
Subsidised in-store cafe or shop floor ranges
Free parking
Competitive pension and life assurance
Healthcare / Wellbeing benefits including Aviva Digital GP
'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
Optional payroll charity donations
A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We’re looking for someone who is passionate about customer service and thrives in a fast-paced environment.

You’ll ideally have:

Experience delivering excellent customer service
The ability to build strong relationships with customers and colleagues
Experience supporting or leading a team
Strong operational knowledge of a café or hospitality environment
A positive attitude and a genuine passion for helping customers
Awareness of food safety, hygiene, and health & safety practices

You’ll also be:

A great communicator who listens and responds to customer needs
Flexible and willing to take on a variety of tasks
Committed to maintaining high standards in everything you do

How we rate this

Cafe Team Leader at Morrisons rates 39 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.