Capacity Planner AMZL, AMZL

Amazon is hiring a Capacity Planner AMZL, AMZL in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions capacity planning, data analytics and forecasting among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Own short-term capacity planning and forecasting for delivery networks to optimize cost-to-serve and ensure delivery sufficiency.

capacity-planningdata-analyticsforecastingsupply-chainprocess-optimization

Amazon Logistics India (IN AMZL) is looking for a driven and analytical professional to join the Short Term Capacity Planning team. This role sits at the intersection of operations, data analytics, and strategic planning — responsible for ensuring the right capacity is available across VAN and BIKE service networks to meet customer promise while optimizing cost-to-serve.

The Short Term Capacity Planner will own near-term capacity planning across DSP, Hubs, AMFLEX, and emerging channels, ensuring delivery sufficiency across all zones and stations in India.

Key Responsibilities
Capacity Planning & Forecasting

Own weekly and daily capacity plans across all channels (DSP, hubs, AMFLEX, and emerging) for the India network
Develop and maintain short-term (D-1, D-7) capacity plans aligned with volume forecasts
Build cycle-level volume predictions and translate them into actionable block and route plans
Lead capacity planning for High Volume Events (HVEs) including Prime Day, ART events, and peak seasons, ensuring cost and capacity sufficiency
Performance Monitoring & Analytics

Track and analyze key capacity metrics including DPPH (Deliveries Per Productive Hour), assignment compliance, block mix, and ROBL (Return-on-Business-Load) across zones
Conduct Daily Business Reviews (DBR), Weekly Business Reviews (WBR), and Monthly Business Reviews (MBR) with actionable insights
Identify capacity gaps, over/under-supply situations, and recommend corrective actions proactively
Block Mix & Cost Optimization

Optimize block mix across VAN and BIKE channels to reduce cost-to-serve while maintaining service levels
Manage DSP, eDSP, and pickup pricing strategies to eliminate defects and improve productivity
Drive initiatives to improve assignment compliance and reduce unplanned shipments
Cross-functional Collaboration

Partner with Routing, Supply Planning, and Operations teams to align capacity inputs with routing configurations and station-level constraints
Collaborate with BI and tech teams to build scalable planning tools, dashboards, and automated reporting
Work with regional and global AMZL teams (NA, EU) for benchmarking and adoption of best practices
Process Improvement & Governance

Develop and maintain SOPs, planning frameworks, and governance mechanisms for capacity decisions
Lead automation initiatives such as auto-cap approval workflows and CTO-based capacity enrichment
Drive standardization of planning processes across stations and zones

Basic qualifications

- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel

Preferred qualifications

- 3+ years of business analyst, data analyst or similar role experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Capacity Planner AMZL, AMZL at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Capacity Planner AMZL, AMZL is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on September 11, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Capacity PlanningData AnalyticsForecastingSupply ChainProcess Optimization

Questions you could be asked

Tell me about a project where capacity planning was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where forecasting was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Capacity Planning, Data Analytics, Forecasting, Supply Chain, and Process Optimization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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